...to deserve this kind of service.

I typically read prior reviews of a F&B outlet before penning my thoughts to understand if my experience was an exception or the norm. In this case, the previous reviews did not make mention of service (before being given water without asking) so I shall.

My wife and I were meeting a few friends for drinks and, by default, dinner as well. Coffee Club and its peers never struck me as a place to dine, so I was a little perturbed to begin with.

Since my friends arrived earlier, the waitress was taking the drink order for them while my wife and I had just received the menu. As she slipped to our side to take our order, I politely asked her to give us a minute to go through the menu. That was the first sign of trouble. That unmistakeable and dreaded black face of service staff. Which surprised me because there was hardly anyone else in the cafe. I tabled this thought to our friends and we found a myraid of reasons to explain her rudeness. Ok, forgiven for now.

I later found that other 2 service staff to be pleasant and well-mannered. They were attentive, patient and unflustered. That particular waitress, whom I shall not name, however, continued to wreck havoc on our otherwise hilarious evening.

My wife's order was wrong and when we brought it to her attention (frankly, i was trying my best to avoid her by this time, but there was no other staff around). She then gave us an incredulous look, like we were looking for trouble. She then took the dish and we watched agape as she stormed to the table and visibly, although not audibly, complained to whoever was in the kitchen. She must have known we could see her, unless this was her first day...sigh.

Now onto the food, which frankly was lousy to start with and made worse by a ruined appetite.

Wedges. At $7, it was sparse and unremarkable. Not worth it.

Burger. $10.90. Overcooked (i knew something was wrong when I was not consulted on doneness) and bland (salty but no flavour). But on the bright side, it perplexingly came with the same amount of wedges as served on the $7 plate.

Dory Gremolata. $13.90. Soggy tasting fish. Gremolata? As far as I know, that doesn't mean flabby breadcrumbs. On the bright side, the mash with sausage was delicious.

My friends ordered drinks and a salad but I can't comment on those, beyond the fact that the parmesan basket was limp and tasted stale. My latte was flat and my wife felt it tasted strange. I don't agree that it was strange but it was sub-par for a $5.50+++ cuppa.

Coffee - fail.
Food - fail.
Service - pls see me after class.