| don't bother...they will not be around for long as they dont want business
after the twenty minute taxi ride from clarke quay we arrived on a rainy nite to quite a pleasant looking little bar as part of the wessex estate.
after walking up the stairs we looked inside the wall high windows to what looked like a well light and tastefully decorated and well stocked bar. shortly after opening the doors we were greeted by a young snotty nosed manager/bartender who quickly notified us that the bar had already reached capacity..this was very strange since as at least four seats at the bar were empty..we were a party of four and therefore felt that we should be able to be seated and spend some of our hard earned cash in here..we certainly werent the type who would sit there all nite sipping on the same cocktail like many overly $$ conscious sigapore bar patrons do..
so fine..they had reached capacity, but we wanted a drink, especially the girls, my sister was visiting from australia and found it very strange that this was happening and thought it must be a joke from the manager, after a few laughs from her we had to mention that this was no joke and in line with the shocking levels of customer service that has become expected in sinagpore especially comepared to other parts of asia..
ok i have deviated from the story, let me get back on track..
the manager offered to serve us drinks on the verandah..it had been raining..the seats were terribly wet so we wiped the seats down with our hands and a towel that was already out there..this isnt good ..
so lets order a drink..
the manager was able to offer the following for us to drink on the verandah
a half bottle of moet and chandon..at some astronomical price think around $80
or a full bottle for close to $160..
what about cocktails? no we cannot serve cocktails on the verandah we were quickly informed..not even a gin and tonic..what the hell..
i would not let the girls order any drinks and we promptly left the bar after expressing to the manager how thankful we were for his warm hospitality..what an absolutely terrible experience..especially considering the trouble we had made to get to there bar..
i am not the person that usually complains but thought that this terrible snotty nosed little place is worthy of a mention..
maybe hospitality workers in singapore dont ever get taught about supply and demand and that business needs happy and satisfied customers to survive..
anyways this has taken up lots of my time and i hope that someone at klee (preferably the owners) reads this and change its policy..they should also note that after leaving klee we were warmly welcomed at a lovely place mimolette and spent a small fortune there and left very happy customers after a hugely enjoyable night..
hopefully they can turn things around..shame on you klee.. |