Food:
Nothing much to shout about... quite mediocre actually.
The outlet in East Coast seemed to taste better.

Ambience:
Quite nice, by the river... / big drain...

Value:
Well.... As for the value... please see below for more details.

Service:
Not too bad... But they need more training on service.
But I wished they had served better food.

My experience yesterday.
We ordered
1 Dou Miao
2 Steamed Soon Hock (It was about the 30cm from head to tail)
3 Fried you tiao with Sotong paste
4 Stir fried Venison
5 1 Black Pepper Crab (One as in 1 crab, she also mentioned it was about 1.5kg)

After making our order, the waitress brought one of the largest Sri Lankan crab that I have even seen... it was about the size of a A4 size paper. So you can imagine the size of the claws. She also mentioned that this was a 1.7kg male crab and asked if it was ok with us. I too made a comment that it was one of the largest crabs I have even seen too... After seeing that... would anyone forget it any time soon??

Anyway after that, the first 3 dish came... Then the crab.
Here's what was strange about the dish.
1. There were 1 and a half crab heads. *Yes you read right. 1.5 heads.
And they were much smaller than the one the waitress had shown us.

2. The claws were 1/2 the size of the ones that I had seen less than 1/2 an hour ago.

So what I did was I rejected the crab and canceled the rest of the orders and called for the bill.

What made it worse was the 30cm soon hock was 30 bucks...
I barely had a bite.

Was a really bad experience.

I felt quite cheated.