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House of Sundanese Food (Boat Quay)
Food and Beverage - 7
Ambience / Setting - 6
Value - 5
Service - 5
Will you return to this place? Not Sure
I spent about S$36 per person

Review Date: 17 Jan 2008
55 Boat Quay, Boat Quay, Singapore
Bring sandwiches....

Always liked this place, great indonesian food and some terrific signature dishes such as the beef with lotus leaf and bbq squid. Last night was the first time there for a couple of years and I must say the standards have fallen a fair bit. Gone are the traditional uniforms and in come the shorts and slippers.
OK fair enough..it is Boat Quay after all and we all know how that place is a shadow of it's former self anyway. We Ordered a range of dishes: beef and lotus, (not bad) Grilled fish (nice) Veggies and the squid. However when the food arrived, we saw the problem..there just isn't enough of it. S$28 for a fish, which frankly should have been thrown back...it was no more than 7" long and not the fattest fish around. The beef was just enough for two..just. The Squid was a joke...Didn't even cover half the plate and, get this, this was a double portion!!! When i mention this to the waiter, the usual shrug of the shoulders..standard size he mutters...

You can't fault the food for taste and presentation but luckily there is a McD's nearby too top up!!
Like I said, standards have fallen...

 
I also recommend this place for
Type of meal:Supper/Night Dining, Dinner
Occasion:After Work
Atmosphere:Alfresco/Outdoor Dining, Waterfront, People Watching
 
 
Comment (1)
Management Response
   (Report this review)
 
Management Response: 22 Oct 2008 Dear David,

We are the management from House of Sundanese Food.

We feel so bad to know that you, as our valued customer, had encountered a not so pleasant dining experience.

We sincerely invite you to contact us at 63399974 as we may need your help to understand some more about your case to clarify some of our doubts:

1. whether there are some staff do not follow our rule? Though we change the uniform to another batik design, the short and slipper are definitely not allowed.

2. The small size fish you mentioned: the live fish we ordered from our supplier are at the standard size which is around 550 gm per piece and any fish smaller than that will be rejected. Whether the kitchen staff did not follow our request to reject the small fish?

3. other portion issues.


We appreciate your help if you could contact us so that we can improve ourselves.

Best regards,

Charlie Wan
Manager
Tel: 63399974
List of Comments
ying ji tan says: 17 Jan 2008 18:48
in malaysia we catch our own seafood like fishes and prawns and cook them directly and it really tastes great! so fun talking to food lovers in singapore! try catching and cooking yourself! its fresher:)
 
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