This place has a very cosy and nice ambience. However the ambience was ruined by the service and the food. Actually i like most of the food they had, but the meat from most of their food were all not tender. (Example: Drunken Prawn, Steamed Sea Bass, Duck Confit, Australian Ocean Salmon etc)
Hope the management can read this and let the chef know about this so that they can improve in this area as I'm not the only reviewer who complained about the tenderness of the meat.
Service was quite bad as we couldn't find any server around our area most of the time even before or after the crowd came.. And most of the servers had a very tired look without much smile which reflected very badly for Pan Pacific Orchard.
Desserts were decent. Tiramisu cake needs to be improved. Not soft that can be melted in the mouth...
Please do something to improve all these...
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