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2004 Novena Peranakan Cuisine

3

Eatability rating

10 reviews

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AsianNonyaNonya / PeranakanPeranakan
Address: #01-02, Novena Gardens, 273 Thomson Road, 307644
Around since 2004, 2004 Novena Peranakan Cuisine serves very homestyle Peranakan food at reasonable pricing. Order from the ala carte menu or the value for money dinner set for only SGD13+ to 16+ per pax. The restaurant is clean and tidy, adding on to the dining experience.

Daily: 11:30 - 15:00

Daily: 17:30 - 22:00

+65 62561430
$14 based on 17 submissions
Children/Family (5 votes), Dinner (4 votes), Lunch (4 votes)

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3

good food but tragically bad service

hotos and more: http://andmorefood.wordpress.com/2013/12/13/2004-novena-peranakan-cuisine-novena/

good food but tragically, hysterically-funnily bad service – we’re almost never coming back, which is such a waste. but my family loves food, and when someone tries to stop us from ordering more – well, we don’t really like that. but the food is good – and if you have smaller appetites, you’ll do just fine here.

  the food was delicious, though – the tamarind prawns were tangy and not-too-sweet, not heavily sauced, and fresh and springy; lady fingers came in a simple stir-fry with smaller prawns, wholesome and flavorful; an onion omelette was fluffy (though a tad greasy); the rendang coconutty and tender; and the chap chye braised till deep savory and not salty at all.   the only let-down (gastronomically) was the rice, which was clumpy, broken, and slightly too sticky – but went down quickly enough with the delicious sauces.   the single male host (the owner, perhaps?) had a strange ordering manner – it was rather obnoxious and blatantly unfriendly: it really felt as though he was doing us a favor by even serving us at all, and that I don’t understand.   so it was unpleasant service, and made for a pretty pathetic dinner for us (we like to eat our fills, and that means quite a bit of food) – and well darn it all, because this was some tasty peranakan cooking.

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Latest Community Reviews:
• 05 Oct 2015 • 2 reviews • 0 follower

No respect for Customers

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My family and i walked in to this restaurant without reservations. We saw there were a few empty tables during dinner time. The owner gave us a black face and told us this place needed reservations. Still he offered us a table. We tried to order our food and he kept asking us to wait. He reminded us with a unfriendly tone that we have to wait because we have no reservations. We are so annoyed with their ridiculously poor customer service. If they can't handle more customers, they should be open about it and tell customers upfront. We stormed out of the restaurant after they rejected taking our food orders for three times.
 My message to the owner - You deserves to close your restaurant because you dont even have the basic courtesy and respect for your customers.
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• 03 Oct 2015 • 2 reviews • 0 follower

No Respect for Customers at all

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My family and i walked in to this restaurant without reservations. We saw there were a few empty tables during dinner time. The owner gave us a black face and told us this place needed reservations. Still he offered us a table. We tried to order our food and he kept asking us to wait. He reminded us with a unfriendly tone that we have to wait because we have no reservations.  We are so annoyed with their ridiculously poor customer service. If they can't handle more customers, they should be open about it and tell customers upfront. We stormed out of the restaurant after they rejected taking our food orders for three times.
My message to the owner - You deserves to close your restaurant because you dont even have the basic courtesy and respect for your customers.
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• 28 Jun 2015 • 21 reviews • 0 follower

Don't need to try, talking to the owner over the phone is enough to turn me off!!!!!

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I called this place 5 minutes ago to confirm closing time.  Which the owner stated as 2 pm, instead of the widely published closing time of 3pm everyday.  When I asked for the last order for today, as it is now 1pm and I would like to get in before closing, he told me last order is 1:45pm.  So I told him if I get there at 1:30pm, can I still eat.  His reply...which is classic..."You can eat till 2:30pm or so, and if you can't finish, we will have to excuse you from the shop!".  OMG!  Great service!  Keep it up!!!
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