Most of the people complain without knowing the reason behind the situation. We all that include me, have eaten at the restaurant for quite sometime and some May just eat drink complain repeat. The first time I was there with my wife, we were like the "others" complain about the service and food but still come again. Then the next day we showed up again. It was Sunday night not that crowded when it fall night time on Sunday. So I decided speak up, I called the waiter who he called himself eden. I spoke to him " hey bro can I ask..why you no standard service?" I asked with a friendly way of speaking. He answered back " I'm sorry about the lame service here, but you have to picture yourself working as a server with limited staff almost..no! Everyday you work.we really been trying our best even there is not enough staff to handle big crowd every single day or night. Example to put a ratio of 5:200 we cannot entertain all of you with only 5 staff. We have our position who work where, like at the bar... bartender and at least one server, as for the outdoor only one server due to limited staff and lastly canopy restaurant a least two server keep on look out for customer who wants to take order. One of the food presenter which what we called the runner, have to make fast pace to send the food in time.sometimes when it get very very busy the runner trying his best effort to present the food even the kitchen staff gone haywire because of him." I and my wife sat there listen to him. After a long talk with mr eden, me and my wife soon start to noticed the server effort. Day by day I soon understand and I am disappointed with the other customer, which the way there treat them. Even they look tired running here and there, giving the service you want. At least give them a smile and thank you.Read MoreHide
Yeah I know waiter have to be professional when to serving customers. Please just Bear this in mind We are all the same, be fair to one another. keep calm and stop complaining. To be honest the price of the food...OMG!! At least I'm rich b*******. Mai lah! Just kidding lah!!
I spent $25 per person.
Must tries: Chilli Crab, Mini burger, Wagyu Beef, Sakura chicken
- I also recommend this place for:
- Ala Carte, Alfresco/Outdoor Dining, Girls Night Out, Night Out, Pet Friendly, Private Dining, Quiet, Romance/First Dates, View/Scenery
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