Food quality was average, but nothing unique enough to put them ahead of the competition. Prices/portions were reasonable. Ambience was good. When we arrived at around noon, service was a bit slow but it was probably due to them using charcoal instead of gas or electricity, so we can give some understanding and overlook this small problem.
We were mainly served by a waiter, whom we felt was tactless and abrupt, at times as if talking down to others. Realistically, one shouldn't expect the same level of service as that of a classy hotel, and many of us are aware of the current difficulties with staff situation in the F&B industry, etc. Most people would know of - and even accept - eateries where service staff may not smile but just do the basics (take order, serve food, clear table, etc). But what we experienced today was really something else.
We also noticed that we were not the only ones who faced this problem today - there were other parties affected too.
No, we're not going back and would not recommend this place to any of our friends.
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