06 Sep 2014 • 1 review • 0 follower
Every beer drinker should know the different taste between good cold beer like carlsberg, heineken, hoegarden or erdinger etc...we ordered a jug of draught heineken beer after dinner. After drinking one sip, we all knew the beer has gone flat with wierd taste and spoke politely to the manager and feedback. She mentioned that they had abandon the old barrel of beer and changed to a new barrel in the afternoon and offered to change to a jug of erdinger instead and top up the price of $7 which we agreed.
After the first erdinger jug, we wanted another jug but she informed us that their heineken beer has no problem and if we wanted to order another jug of erdinger we would need to top addition money again $3 more again which we find it ridiculous.
The staff whom tasted a sip earlier agreed their heineken barrel has some issue yet the manager whom did not taste denied the problem and insisted its our (4 persons) taste buds problem. So we just pay and walk over to canopy next door. Its not the price but the service required as a consumer.