Double standard service. You get no service if you don't order wine, or a full course meal. We were served by 1 particular filipino guy on all 3 visits, seems like a senior as he was bossing the other waiters around and likes to be "friendly" with caucasian customers instead of serving plates like the others.
Once we came in and sat on a table he pointed us but the table was not set yet, no cutleries whatsoever. We had to get his attention a few times to set the table or even to refill the water. Sometimes water refill doesn't come even after we got his attention. Weird, as he seems to be so attentive with caucasian customers, kept topping up their drinks without any commands.
It's a no brainer that main courses have to arrive at the same time. Mine was late, and maybe forgotten cause others have almost finished their food and mine wasn't even on the table yet. He eyed our table a few times looking at my empty space but no effort of updating me about my food. Tried to get his attention but he kept walking away from our table (???) Finally when my food came, everyone already finished their food, no apology was made. I mean, if I dont want service, I might as well eat in food courts.
Tbh the food is not bad that's why I came here 3 times thinking it'll be different from my first experience but to no avail. So if you want a good service here, make sure you order a full course meal and maybe bring your caucasian friend.
Went there for the first time and likely the last time too. Booked the place for a bridal shower dinner because the menu looks nice and the prices on the menu are reasonable and affordable (average for pasta $20-$25). But no, we didn’t get to choose anything from the menu -
The service was good but only from one lady who looked like the manager. Service from the rest of the staff are poor, at least not for the price we paid. No menu given until we asked for it, no smile, took away the plate before we finished it.
The lovely lady learnt that we were having a bridal shower and suggested all these “must have” dishes that are not on the menu (if they are “must have” why are they not on the menu??) she decided for us what and how much we should order to share between us and advised that those were starters only. She quickly took away all the menus which we didn’t get to read.
The food was fantastic and authentic. she came back after starters and thoughtfully asked for our main without bringing the menu, again we took what she suggested to share. The bride to be asked her for free dessert (as part of her hens night task), the lady was all sweet about it and brought a lava cake with congratulating wordings on it, she was so sweet. Later on the waitress brought 3 more desserts to our table and we were flattered.
The bill came with a shocking price of $117 per person (including a bottle of champagne), the off menu dishes she decided for us are average $50 per dish, bear in mind most of them were only starters, and there were only few dishes we shared only, we didn't even have a main to our own. To our horror she charged the desserts which we did not order. I managed get her void one dessert but it already ruined the night especially when the bride to be was on the table. It’s not about the price as the food is good, but it’s the way we were directed to order these off menu dishes that makes it a negative.
The ambience is cosy but not fancy, it's not a fine dining environment. I could have had more food at the same price at a fine dining restaurant.
It was a beautiful night for us until the bill was called when we couldn’t help but feel cheated. The service was good but insincere. The price on the menu seems misleading as the off menu dishes are far too much more expensive than what’s on the menu. Who on earth would ask the price of each item she suggesting while you are on a group table and there’s a bride to be getting shout? I feel the sweet service and suggestions were strategic and seem insincere to me. It’s understandable given that she is in business to make money but I don’t agree with the way she serves, after all, you want to earn customer’s trust too beside the profit. The food was beautiful, it’s such a shame that the experience eventually prevent me from recommending this restaurant. I would suggest them to crystallised the price of off menu dishes by putting them on a board or something, if they are really “must have” signature dishes.
See my full reviews & photos at = http://chefquak.com/2015/07/31/fabulous-5-course-wine-dinner-da-luca-on-30jul2015/
went with wife for a wine dinner hosted by a bank on 30.7.2015^^
the menu looked fabulous..restaurant was filled up. there were 45 diners including quite many bank staff.
food was excellent. & we had great company, seated with the wine distributor & the CS banker. a most enjoyable evening dining & chatting! ^^
we were served a toasted bread. it was good. i finished all of it.
& we had a prosecco.
#1 first course was chef luca’s signature chilled capellini in wild truffle emulsion. chef luca hailed from garibaldi & gunther.
this was really good! it was so very flavourful, wonderful truffle aroma, with a japanese laver (seaweed) & ceviche of hokkaido scallops.
we had the maculan bididi 2011, not that i know what it was. a pretty good, sweet white wine. wife liked it. ok for me too.
#2 the slow cooked spanish octopus was done very nicely too, very tender. ^^
the grilled flavours (server said it was braised then grilled) kind of masked by the tomato sauce.
the preparation at da cula was perhaps more fine i guess, but taste & overall experience wise, alle darsene was just heavenly, and i think i prefer miky monterosso too.
#3 & the porcini funghi risotto with black truffles was good, great texture, al dente, good taste.
not sure why. maybe the more expensive black truffles overwhelmed the mushrooms?
anyway it was a good risotto.
the red wine braised wagyu cheeks was very good too. very tender, a very good braise.
it was beefy but not very beefy so easier on the palate. portion was fairly generous, not totally satiated but almost there. :-)
there was good wine pairing for each course, & i do enjoy just a little of the wine, though they were basically lost on me.
chef luca came to say a few words.
we all enjoyed his food very much, so chef luca was very popular man for the evening.
#5 & yes, the crispy apple tart was excellent!^^
maybe i will give this a try if i can find a good online recipe.
it was really a fabulous dinner & company.
P.S. i went with wife to an amarone wine dinner at american club last november. looking at the food picture again, that dinner would be a bit better by comparison. still, this one was very good, and we enjoyed every bit of it.