J May •
22 Feb 2012 • 4 reviews • 0 follower
We bought a box of Durian Mochi tonight 20th Feb 2012 at Serangoon Nex outlet. It was unfortunately one of the worst and most horrible tasting mochi that we have tasted so far.
We thawed the mochi as instructed on the box...20mins to taste it, the dough was thick, the durian paste inside didn't taste anything like what Fourseaons Durian claimed to be in their company's vision statement " We pride ourselves for using 100% Durians with no artificial flavoring added. We also use top-grade D24" " To make a difference in the Durian industry in Singapore and beyond, by offering a fair trade; outstanding service and excellent products"
The filling inside was substandard quality....I think a $10 for 3 durain could have tasted better.
We definitely felt disgusted and cheated because we had high expectation after all they claim to use premium quality products. This is our first experience and would probably be the last.
In fact, we have feedback immediately via email to Four Seasons through the website marketing department. BUT we did not receive any response from them at all.