Ann Ng 879 •
16 Jul 2013 • 1 review • 0 follower
Had heard so much on how good it is.. so we decided to give it a try. Food scored 4stars. but Service, teriible! The one who make it so bad was Waitress Carmen, she gave a less than welcoming look & without smile. Waitress Carmen asked if we want to order drinks, i said "ice water" Waitress Carmen gave 5cent look. As if could check on my order cos been for a while, Waitress Carmen no eye contact & ask "which one not here yet" , we told her & she jz walk off.. 5mins later, we ask another more customer-oriented waitress to help checked. She said with a smile " i double check". within 30sec its on my plate. Waitress Carmen scored on ignoring customer request. During check out, Waitress Carmen handle without smile nor eye contact.
Terrible. i thought Changi airport F&B outlets should have higher standards.... disappointing.