Itacho Sushi offers delicious sushi made from seasonal fresh fish such as tuna and first class ingredients which chefs instantly prepare upon order. The restaurant has a fast food setting and is a hit among the younger diners.
Very bad service at airport branch. First, they refused to let my baby stroller go in, and said the area near entrance is only meant for luggage. So luggage is more important than stroller? luggage can park in that area, stroller has to be let unattended outside? Second, I ordered a teriyaki chicken which should be a common item in any japanese restaurant, but i was shocked to hear that I need to wait for at least 40 minutes!!! Is this a joke? Somemore when they told me this, it was not friendly at all.
People use to say, if the business gets too good, the food and services will tend to degrade.
I stood there at the entrance with a lot of empty tables inside, no staff approach me.. worse thing was a waiter passed by just right in front of me as without the intention of stopping as if I was transparent!
ended up I didn't spend there, filled in the feedback form n left.
There are a lot more Japanese food out there, and a lot Itacho out there in town.
I would stay away from this shop forever n ask my friends to stay away too.