I went worth my mom for a Sunday lunch visit at 2:45pm. It's was not even rush hour but the staff seemed very slow and disinterested. There were just 2 people in front of us Queueing to go in and although we all could clearly see many empty tables they were left waiting for a long time outside the restaurant. We later realised that roar tables are left uncleared. 

When we they finally managed to show us to our table, we went over and requested for a slightly larger table as we got a corner seat and it was too small for my mom. When we told the manager, I could not believe it as she just said the tables were not cleared yet and just walked off. 

We had to raise our request again and insisted before a junior waitress finally cleared the table and brought us to another seat. There were really many many uncleared tables around. 

When we wanted to order, the waitress just pointed to the slip and just indifferently told us to write our own order on the slip. They genuinely seemed like zombies no smile no courtesy no interest no life. 

During the entire lunch, we could see several other patrons at other tables frustrated add they could not get any service whatsoever.

The food quality was also dismal and the tables beside us remarked that the standard has dropped. the only redeeming quality is that the food came rather fast. 

All together it was a sad, disappointing and actually horrid experience. I VERY rarely write reviews and this experience was amazing enough to provide strong impetus for me to do so. It spoiled my lunch experience with my mom throughly.  Well done itacho. 

It was a total random decision to come by here... My cousins picked me up after work and we were roaming aimlessly on the road deciding where to have dinner. 
In the end we decided to visit Jcube! And my cousins have eaten at Itacho. but not Itacho Sushi and Jika noodles. So we thought, why not give it a try, moreover we were all already starving.
So we entered and we realised that when it strikes 9pm, selected sushi will be sold at a discounted price! So we ordered just abit of food to fill our stomachs first as it was only 8 plus pm. 
Soon there was this aunty who came and ask us if we were interested in getting bubble tea. She was really cute and friendly. She kept recommeding us dishes to try and asked if we wanted more, whether the drinks that we ordered are nice...
We didn't interact with the other staff that much as all they did was just to bring our food to us and take our plates away.
When the time came close to 9pm, the same aunty came over to tell me it was already close to 9pm, we can start placing our orders for the discounted sushi before they get sold out! 
She went to the other tables to tell them the same thing. I thought it was a really nice thing to do. Even though she was probably helping to promote their food and get more sales for the company, I still felt that it was a really nice gesture and seeing that it was pretty late on a weekday, she was still cheery and hardworking.
The food was good. I wouldn't say fantastic, but they were more delicious compared to many other restaurants I've visited.
Ambience-wise, it was pretty good. Interior looks pretty, place was more or less pretty clean except for a baby cockroach we found below my cousin's seat.
An overall pleasant experience.
 

Feeling like a piping hot bowl of noodle soup, we finally returned to try the udon, and was surprised to find a very short queue despite it being a Sunday. The crowd seemed to have dwindled a lot since the mall first opened.
 
Our initial visit was several months ago and gone were the multi-colored order chits. We needed to fill in only one this time but unfortunately had to endure a painfully slow service.
 
Even though we planned to steer clear of sushi due to a prior experience with lacklustre and overpriced ones, we decided to order two that were on promotion.
 
Both spicy seafood salad warship ($1.20×2) and spicy salmon inari sushi ($1.50×2) were tasty enough if not particularly memorable.
 
The platter of sushi was the only dish that came in a timely manner, the rest simply took too long and too many reminders before making an appearance half an hour later.
 
We certainly didn’t expect to wait so long for a drink. The blended green mocha with red bean (with milk) ($3.50) contained ice which was very coarse though there’s an intense matcha flavor.
 
K’s udon with pork cartilage in pork soup ($10.50) had tender meat and kelp in a light, yet rich broth, but the taste was nothing like that of the typical tonkotsu stock – a refreshing change.
 
Craving something tangy, I settled on udon with mushroom in tomato soup ($9.50). There’s a mixture of succulent mushroom with kelp and tomato in a slightly thicker soup and we likened it to Campbell’s though not in a bad way.
 
We enjoyed the thick wheat noodle, which was kinda dense with a chewy texture. Portion size was a little small so it’s good we supplemented it with sushi and snacks (which we ate during the long wait).
 
Total damage: $34