Foo Kimi •
20 Jul 2012 • 1 review • 0 follower
After gathering so many "positive" comments fm friends & website, I decided to make my 1st visit here with my friends for dinner last nite.
As a 1st timer - the experience was uttering disappointing!! The variety is limited and the price range is considered a little on the high side with the current serving portion ..2 of my friends ordered Teriyaki Chicken Rice. Both agreed that the taste was so-so and the chicken was very dry and hard.. The Crab Chawanmushi that I ordered looked more like a watery "shark's fin" to me though the taste is alright.
We screened through the menu but did not find the usual Sashimi & Tempura platter that we want (like those offered at Sushi Tei and Shin Kushiya where there are a few kinds of sashimi & mixed tempura in the platter set). and after confirming with the waitress that they do not have it, we ordered 1 plate of Swordfish sashimi, 1 Octopus, 1 Prawn tempura & 1 Veg tempura set. The taste for the Swordfish & Octopus were acceptable but the prawn and the veg serving were small. The entire presentation did not look interesting either.
Throughout our meal (about 1hr) - our tea were not refilled until we signal the waitress to do so. And each time when the waitress came forward with the dish that we ordered, she did not even bother to remove those empty plates on our table!
Since none of us showed any interest to continue, we decided to settle our bill. Now, the worst thing has happened! The cashier at the counter told my friend who was settling the bill that we did not mak the min spent required ($25 each / $100 for 4 of us) because we made an advance phone reservation. I turned around and asked my friend who did the booking and she was very certained that the person who took her reservation did not highlight this to her. The cashier however, still insisted that their staff would definitely inform anyone who call to make reservation about this "requirement" but since now we did not "meet" the min requirement, she allowed us to top up the difference by placing takeaway order. Seeing the queue that was coming up, we did not want to argue further and but quickly settled the payment and went off.
Overall, the whole experience for the food and service were really disappointing and it spoilted our mood totally. I'm sure for the same amount spend elsewhere, I can receive better service and attention plus a more satisfying meal!
I SWEAR this will be my 1st and will also be my last visit to this place !!