A total disappointment as compared to a year or so. Was having dinner with my family, my wife asked for kid's utensils and the guy brought it without the fork. Ask again and it finally came. Ordered the Gusty Grill and it was totally unexpected. The steak was so small it was as if for sampling purpose. The chicken had a weird taste and wasn't tender at all. I ordered a Oreo Frappe and it literally does not has any oreo in it. To sum out things, I asked for a feedback form from the manager to make suggestions to their food and service, the manager told me she will pass me the form, but in the end never did. Lastly, food is overpriced, a total bad experience.
Ordered the seafood horfun (more than 10 bucks for 1 serving) on a weekday, hardly any ingredients, the shrimp needs magnifying glass to be seen and also not fresh. I'd picked a time when there was no crowd, the food came warm not hot and covered in a sea of glue. This is not the first time trying eateries from Paradise group, the others were mediocre but the Kungfu cafe takes the cake at being sucky. Should have gone to the nearby Bedok hawker for food that is actually with flavour and cooked properly. Service is deadpan faces and robotic. Guess the place sells to the young crowd with the plush looking sofas, because definitely the food cannot hold.