julian lee •
11 Aug 2013 • 1 review • 0 follower
We had sat down for dinner on Sunday, 4 Aug, when were were assailed by bad service.
Irritant #1: Ugh.
No menu was served to us. After waiting for 5 minutes, we had to call a local chinese waiter to serve us our menus.
Irritant #2: Double ugh.
The same local chinese waiter (young and with thick black specs) started nibbling on snacks in full view of the customers!
Irritant #3: About to lose our cool...
We tried waving to the waiters, who made it their mission not to look up at the customers. Instead they chatted among themselves. We did not know ordering was from the counter, so we got frustrated that no one served us.
Irritant #4: UNACCEPTABLE
We were seating near the glass panel which separated the serving counter. Because NONE of the three waiters at the counter paid any attention to our waving, we knocked on the glass panel.
A Filipina waiter bared her teeth angrily at us, with bulging eyes, hissing "ORDERING IS AT THE COUNTER, NOT AT THE TABLE".
Fancy that. Not paying attention to waving customers, then behaving aggressively to them. She made us feel like pariahs.
We felt this was unacceptable, so we put our money where our mouth was: We walked out. Thinking we were clever, we proceeded to the Serene Centre outlet...
...Only to be served by another similarly high-handed, aggressive, talk-down waiter. He was also a Filipino, a middle-aged male.
CONCLUSION: The better-than-average food shrivels in comparison to the atrocious service. Avoid these 2 restaurants - they do not deserve our patronage.