We weren’t too pleased and his impoliteness didn’t help. He suggested moving us to the half-occupied bar which left 2 seats. There were 6 of us. After a moment, he came back to our table and told us that he will strike off the drinks that was just served from our bill so that we can leave immediately. And the next moment without saying anything, he removed our drinks from the table and walked away.
It is probably miscommunication but we did not know there is a 90-minute restriction for dine-in. After all, I don’t think this a norm for restaurants in Singapore. Be it a weekend, limiting the time for customers to eat just so to squeeze in more reservations is truly unprofessional in any standard. And the worst part is, he removed our drinks just so to make us leave.
There is not a tiny trace of decent customer service. Insulting, barbaric, horrendous…all the vilest expressions and words that can be used to describe Peperoni Pizzeria’s service is still understated. There are serious management issues that needs to be rectified.
0 people found this review helpful
Was it helpful to you? Yes