It was a raining day and once we reach the restaurant entrance, we ask for our seat since we have make our reservation earlier, but the staff attending to us look confusing and ask us to wait for the manager. The manager came, go through the list and just ask us to go upstairs without even asking for our name/ hp no. duh =,,=
Once we went up, there are another guy which i reckons is the boss, look very unfriendly asked who sent us up. Of coz we answered someone sent us up and he then asked for our name. After 2-3 minutes of chaos we were assigned to a table with our name on it. Duh. Why never asked for our name earlier you see. Honestly the staff dont know what they doing ler.
From my observation, the boss manager and staff look and very confusing on who to greet the customer, who to assign seat, who to take order. To me it look like I am eating in a warzone.
We sat down, ordered our food and drinks and chills.
The floor was dirty and it look to me it was not swept for a week. The food arrived. And we have to asked for 2 plate of plain rice for 3-4 rounds before it finally arrived. By the time our dishes already cold. You know some people like me like to eat the dish together with white rice ma. Why take so long to serve white rice. Have to ask 3 times somemore.
We ordered a pot of chrysanthemum earlier, we asked for the staff to help us to refill with hot water. Guess what he came back to me. A pot of leftover Cold chinese tea!! Probably used by the previous customer! How could the staff make such mistake common sense lo please. By the time I am too dissapointed already that I dont even have the energy to ask for a new pot of tea. We ate paid and left for NYE celebration.
You see i never even mentioned about the food yet.
It wil take a lot of convincing for me to visit them again.
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