Bernard Tey •
18 Nov 2013 • 15 reviews • 3 followers
Siam Kitchen is fine if you need a quick fix for some basic Thai standards (pineapple rice, green curry) but that's as much as I can vouch for them.
Save yourself time and money by avoiding the ala carte buffet entirely.
While the range of dishes in the buffet is small, the most glaring point is the concerted effort by the staff to restrict the number of rounds one can go for. This was achieved by "fulfilling" your second (& subsequent) round of orders either very slowly or not even at all.
The polite staff even managed to overlook our empty glasses.
After enough time had been wasted and enough frustration had built up, we walked over to the cashier to pay the bill instaedof asking for service.
I brought up the issue of tardy service to the manager who nonchalantly brushed it off as typical Friday night crowds. He even added that they did not accept any more "buffet" patrons for the evening.
Strange statement coming from him, since there was still a good stream of patrons waiting to enter. Maybe these were wiser patrons who had learnt not to choose the "buffet" option.
So much for an apology.
All in all, please learn from my S$56 lesson and do not choose the "buffet" option from a service set-up that is utterly not designed to cope with offering a buffet.
Just pick a dish ala carte, eat and go.