Swensen's (City Square)

7 votes
3 reviews
Helpful review
Visited recently


#03-37/38, City Square Mall, 180 Kitchener Road, 208539
American, Desserts, Fusion, Halal, Western, Healthy
+65 65096280

Mon - Fri: 10:30 - 22:30

Sat - Sun & PH: 08:00 - 22:30

Swensen's has developed over the years to become a restaurant chain offering not only ice cream, but fun and friendly casual-dining with a wide selection of hearty food, desserts, beverages, ice cream cakes and takeaway novelties.

Latest Review for Swensen's

Overall RatingBased on 3 reviews
Most helpful review:

Awful Food and Service

Food/Drink 1 | Value 1 | Ambience 1 | Service 1
Total Review: 1

I've not had such bad experience at any Swensen's outlets before but this most recent visit has been the worst.

Cheeseburger came out with a patty that was soggy, cheese wasn't even melted properly. In short, it didn't look like it was cooked the way a beef patty should be cooked.

Beef lagsane tasted so bland, I asked my dad if he tasted anything remote like beef, and he said it tasted more like just tomato puree.

The staff all seem quite disinterested, perhaps they're really understaffed.

But I would not be coming back to Swensen's anytime soon, not when I have to pay $60 for 3 persons, and for such below par food. Not in the world.

Was this review helpful to you? YesNo

disappointing experience

Total Reviews: 12

food takes 40 mins to arrive , staff disappear need to wait for another 15 mins if you ask for ketchup , taste disappointing. ... very bad experience all around. tried three different swensens outlets .. they have the same consistency poor service not so great tasting food andsuper slow turn around time

Was this review helpful to you? YesNo

Singapore's first Eco-Friendly Mall's Budget Friendly Swensens

Food/Drink 3 | Value 4 | Ambience 3 | Service 3
Total Reviews: 3

I was there over the weekend for dinner and was pleasantly suprised by what I found. The breaded chicken I had was done well and I was quite satisfied. My party of ten people all ate under twenty dollars each and we were able to enjoy a full four course meal thanks to Swensens special promotion where you just top up a couple of dollars to add a drink, soup and and a scoop of ice cream with your main course. There were several vegetarians in my party and I was slightly disappointed when they were unable to alter some main courses to fit our requirements but the service staff was very friendly. Overall, its a value for money meal that i'll recommend to anyone who's looking to eat at Singapore's first Eco-friendly mall. Cheers~

Was this review helpful to you? YesNo

Add to List

Create New List