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The Loft Pancakes & Waffles

3.4

Eatability rating

20 reviews

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BeerBelgianEuropeanWesternWine
Address: 268A South Bridge Road, 058817
This charming and cosy space in a shophouse along Chinatown specialises in waffles, pancakes and all things breakfast. Look foward to its range of other breakfast items like panini sandwiches, baked eggs and the Shibuya toast. The 3rd floor can be used to hold events for up to 70 people.

Mon - Sun: 09:00 - 19:00

+65 62212103
$16 based on 37 submissions
Chillout (10 votes), Brunch (9 votes), After Work (8 votes)
4

awesome pancakes and surprisingly good pizza

We went to check out this cafe after seeing INSTAGRAM pics of their pancakes. We were not disappointed. According to the staff, Pancake batter is made in house several times a Day which, from what we understand , the key to a fluffy pancake. We ordered a regular stack with Apple cinnamon compote. Should Have made it a long stack. My companion ordered the MeatBall and mash thin crust pizza. It was surprisingly good. And Really Great value for money. Generously sized at 33cm. Will definitely be back for more.

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Latest Community Reviews:
• 13 Jun 2015 • 1 review • 0 follower

Honest review

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disappointing. Food was mediocre, had pancakes, waffles and brownie w ice cream. Pancakes taste worse than macdonalds, waffles a total letdown and brownie as hard as rock.

dont expect service but pay for it guys.
one thing worth mentioning is the ambience. Doubt I'll ever step foot into this place agai
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• 31 Jan 2015 • 1 review • 0 follower

awesome pancakes and surprisingly good pizza

Overall
Food
Coffee
Drinks
Services
Ambience
Value
Quality
Location
We went to check out this cafe after seeing INSTAGRAM pics of their pancakes. We were not disappointed. According to the staff, Pancake batter is made in house several times a Day which, from what we understand , the key to a fluffy pancake. We ordered a regular stack with Apple cinnamon compote. Should Have made it a long stack. My companion ordered the MeatBall and mash thin crust pizza. It was surprisingly good. And Really Great value for money. Generously sized at 33cm. Will definitely be back for more.
Overall
Food/Drink
Value
Ambience
Service
• 23 Aug 2014 • 1 review • 0 follower

Must be the worst I've experienced

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if first impression is anything to go by, i think it says a lot. 
when we arrived at the restaurant, there were quite a few tables available but they were all dirty and the plates were not cleared. 
we thought this is a self-service restaurant but apparently it's not since my bf went to the counter to order and was told to take a seat without having to pay. 
turned out that they were just super severely understaffed. 

then the nightmare began. 

it took like...i don't know 15? 20? or maybe forever for our drinks to arrive. we ordered tea and i thought maybe it takes some efforts to make them. NO. my bf went to ask about the drinks and they came almost right after. it was just a pot of hot water with the tea bag. we even had to dunk the tea bag in ourselves. 

then, our shibuya toast took longer than what's probably forever to arrive. was it like 1 hour? probably. i wasn't that pissed initially until the table beside us asked about their food and got theirs...before ours. for info, they came quite a while after us. that really killed it. my bf went to the counter and asked about our item. turned out the pan was used for pancakes so they couldn't make our toast. O, so you can serve pancakes to someone who ordered much much much later than us and don't have to serve us in sequence?

i was so mad i didn't even want to consume the shibuya toast at all. it was certainly a nice touch to have the waitress explain to me that she's just here to serve us our food so she cannot answer to my unhappiness regarding the horribly slow service. nice one there. 

o, and they offer ice water which we can help ourselves to. but, first, there were no cups. and then there were cups, but no water. the waitress has taken the flask to the counter and never placed it back at where the cups are. 

first and last try. 
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The management of The Loft Pancakes & Waffles responded to this review:
03 Feb 2015
Dear Yahui

Thank you for your frank and honest feedback.

Please accept our sincere apologies for this very negative experience at the Loft cafe. A one hour wait for your Shibuya toast was clearly unacceptable, and the person serving you that day was clearly ill prepared to answer your query.

The sorry situation was likely caused by a sudden shortage of staff on the day.
Nonetheless, it's no excuse for the very poor experience that you and your boyfriend had that day.

One of our goals at the Loft is to win over customers to become friends. We do hope that you will give us an opportunity to make it up to you - and hopefully win you over. Pleas drop an email to info@theloft.com.sg and we will make arrangements to host you properly at our cafe.

Sincerely

The Loft Group Management Team

P.s. Sorry for the very late response to this review. We are just getting the hang of this social media thingy ☺️

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