06 Jul 2015 • 54 reviews • 1 follower
Used to be our regular "The place to celebrate anniversaries and birthdays" but not anymore.
Our last trip there was horrendous. Food was terrible! 90% of the dishes were salty. Despite informing the servers at the start that the dishes were way too salty, they did absolutely NOTHING. The beef was disgusting. It was served made into a beef ball which tasted like salt was free and so was the baking soda. The fish was soo salty you couldnt eat it. Ice cream was half melted.
It was difficult to order as the servers do not speak well and we had to translate. What happened to all the lovely ex crew who used to work there? Service was waaaay better then. Now, its like ordering at a hawker centre zi char stall.
There were guests who could not eat beef and asked for replacements dishes and yet the beef dishes were brought to them(the server mixed up who couldnt eat beef despite being told many times)
Almost towards the end, we were already quite displeased and lost appetite. Most of our dishes were left pretty much untouched. It was just disappointment after disappointment. Suddenly a guy who possibly is the manager, appeared in our room, he asked like he cared then said he would check with the chef. We almost wanted to give this place the last chance but guess what??? He did not return. We thought he might bring the chef out so we could feedback to them etc. Nooo... he chef hid behind and so did he.
Mind you, we were very polite and cordial all these while.
Later, we just wanted to get over and done with, we asked for the birthday cake. THEY BROUGHT OUT THE WHOLE d*** BOX AND NAH HERE IS YOUR CAKE
Last time when they first opened their doors for business, they used to get the chef to do nice painting on a plate with well wishes etc, now its nah, take it.
Dinner as usual, is never cheap at Tong Le, it was always in the thousands.
TOTALLY NOT WORTH IT ANYMORE. FOOD SUCKS AND SO DID THE SERVICE.
Imperial treasure is sooooooo much better.