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Reviews for Tong Le Private Dining

2.2

Eatability rating

8 reviews

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AsianChineseWine
Address: Level 8 & 10, OUE Tower, 60 Collyer Quay, 049322
4

Quality Cuisine with Revolving Panoramic View of Marina Bay!

For full review and photos, please visit:
http://summerlovestoeat.blogspot.sg/2015/03/set-dinner-at-tong-le-private-dining.html


Tong Le Private Dining is one of only two restaurants in Singapore offering the fabulous dining experience in a revolving tower, diners could complete a panoramic tour of the Marina Bay area within two short hours.

Their service was prompt and good! Ambience was classy but comfy. Food quality is high, most of the food was really good!!! There were some kids running about that night which were quite noisy sometimes, a little ruin the romantic ambience...


My only 2 gripes: They don't open on Sunday.. :(


And the serving of the food was a little too fast. Before we could finish our current dish, the next dish is already out at their serving counter waiting for us. As it takes around 2 hours to revolve one round so it would be good if they can let diners rest a while first before the next dish is served so that diners won't feel the whole dinner is in a rush..  We hope to have a relaxing dinner while enjoying the panoramic tour slowly.. :)

Overall a Highly Recommended Chinese Restaurant that is worth going!
• 08 Jul 2015 • 1 review • 0 follower

Horrible Service! Overpriced!

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I chose to dine at Tong Le Private Dining because of the good online reviews of the overall experience and service at the restaurant. However, today's experience was simply awful. The servers were not at all professional and were way below expectations. They could barely speak English, their overall gloomy expressions made me and my guests felt unwelcomed throughout our experience. They do not knock before entering the private room and do not ask if you have finished your dish before swapping the dish out from under your nose for the next one. I have had better service at a hawker centre. 

Please deliver good service if you are going to charge a premium for it. 
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• 06 Jul 2015 • 54 reviews • 1 follower

Very lousy now. Dun waste your time

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Used to be our regular "The place to celebrate anniversaries and birthdays" but not anymore.

Our last trip there was horrendous. Food was terrible! 90% of the dishes were salty. Despite informing the servers at the start that the dishes were way too salty, they did absolutely NOTHING. The beef was disgusting. It was served made into a beef ball which tasted like salt was free and so was the baking soda.  The fish was soo salty you couldnt eat it. Ice cream was half melted.

It was difficult to order as the servers do not speak well and we had to translate. What happened to all the lovely ex crew who used to work there? Service was waaaay better then. Now, its like ordering at a hawker centre zi char stall. 

There were guests who could not eat beef and asked for replacements dishes and yet the beef dishes were brought to them(the server mixed up who couldnt eat beef despite being told many times)

Almost towards the end, we were already quite displeased and lost appetite. Most of our dishes were left pretty much untouched. It was just disappointment after disappointment. Suddenly a guy who possibly is the manager, appeared in our room, he asked like he cared then said he would check with the chef. We almost wanted to give this place the last chance but guess what??? He did not return. We thought he might bring the chef out so we could feedback to them etc. Nooo... he chef hid behind and so did he. 

Mind you, we were very polite and cordial all these while.

Later, we just wanted to get over and done with, we asked for the birthday cake. THEY BROUGHT OUT THE WHOLE d*** BOX AND NAH HERE IS YOUR CAKE

Last time when they first opened their doors for business, they used to get the chef to do nice painting on a plate with well wishes etc, now its nah, take it.

Dinner as usual, is never cheap at Tong Le, it was always in the thousands. 

TOTALLY NOT WORTH IT ANYMORE. FOOD SUCKS AND SO DID THE SERVICE.
 
Imperial treasure is sooooooo much better. 


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• 30 Mar 2015 • 144 reviews • 0 follower

Quality Cuisine with Revolving Panoramic View of Marina Bay!

Overall
Food
Coffee
Drinks
Services
Ambience
Value
Quality
Location
For full review and photos, please visit:
http://summerlovestoeat.blogspot.sg/2015/03/set-dinner-at-tong-le-private-dining.html


Tong Le Private Dining is one of only two restaurants in Singapore offering the fabulous dining experience in a revolving tower, diners could complete a panoramic tour of the Marina Bay area within two short hours.

Their service was prompt and good! Ambience was classy but comfy. Food quality is high, most of the food was really good!!! There were some kids running about that night which were quite noisy sometimes, a little ruin the romantic ambience...


My only 2 gripes: They don't open on Sunday.. :(


And the serving of the food was a little too fast. Before we could finish our current dish, the next dish is already out at their serving counter waiting for us. As it takes around 2 hours to revolve one round so it would be good if they can let diners rest a while first before the next dish is served so that diners won't feel the whole dinner is in a rush..  We hope to have a relaxing dinner while enjoying the panoramic tour slowly.. :)

Overall a Highly Recommended Chinese Restaurant that is worth going!
Overall
Food/Drink
Value
Ambience
Service
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