01 Oct 2015 • 4 reviews • 0 follower
Like some of you who had bought the groupon, we were eager to try the food.
We tried going to the restaurant in 2011 on our first anniversary, but we were told that they were fully reserved because of a private event. So this year on our 5th anniversary, we chanced upon the groupon and decided to give it a try again. But. Totally wrong decision, because yet again, they were fully reserved for ENTIRE WEEK (monday to sunday).
Ok, so I thought to myself that the food must be incredibly good. And the staff shared with me over the phone that I could actually still use the groupon even after the expiry date. I was relieved, but not for long when I realised I was only given 2 dates (both Monday) to use the groupon. The staff also didn't sound too happy (despite addressing me "maam" at every start of the sentence) and was in fact very impatient.
Thankfully, I managed to refund my groupon. I know it could be a stressful period for the staff but really, I would appreciate better service, even over the phone. I think it's unfair for me to rate here, so I would just give a thumbs up, but I am not sure whether we would return again.