Priscillia Chu •
12 Mar 2012 • 1 review • 0 follower
Firstly, they got my orders wrong, not once, but twice. I ordered a Vanilla Milkshake, they gave me a BANANA milkshake. I called the waiter back and said I wanted a VA-NI-LLA milkshake, I even mouthed the word slowly in case they couldn't understand me, and they returned with a BANANA milkshake.
But what infuriated me most was when they refused to give me a refund for the first banana milkshake because apparently, I drank it(and it was obvious that the drink was drank) but they didn't charge me for the second banana milkshake and even took it back to give me a Vanilla milkshake because they thought that I haven't drank it. When I said that I've drank it(the second banana milkshake) already, the waiter looked surprised. I mean hello, how would I have known that they gave me the wrong drink if I didn't drink them, considering the fact that Vanilla milkshakes and banana milkshakes looked the same.
I tried to talk it out with the waiter and asked him why I had to pay for THEIR MISTAKE when I obviously didn't order the banana milkshake and was utterly disgusted by his answer, "because if not we will have to pay for it." I mean who was he kidding? I tried to talk to the other waiters and they all refused to get the milkshake that i didn't order out of the bill because "I've drank it". It was their fault that they got my orders wrong so how right is it that I should pay???? I don't get it really. The drink isn't expensive, but I hated their dishonesty. My friends then offered to all chip in and share the drink among themselves. That was how the money matter got solved.
Then my boyfriend saw them giving the banana milkshake that they took FROM ME to another customer.
1 word: Disgusting.
I will never step back to that restaurant again and will definitely convince everyone else to not do the same thing, especially when I've seen other negative reviews about them.