06 Jan 2014 • 2 reviews • 0 follower
ok we do not know about their food and we ask politely, can't they just answer with courtesy even if not really go out of the way helping us figure the food out with explanation?
theres a man at the reception. we go and stand there waiting to be seated, he looks at us and keeps doing his work. then we enquire him if we can get a seat, he calls a lady who comes and asks us curtly without even a smile or looking at our face if we have a reservation. when I ask if we need to make it to come as a general question she retorts back that's how it works here. so rude for nothing!
next when I asked about the food, what cuisine is it and if it is a buffet only, she's like tell me if you want to eat or not then you can ask me questions.
being a vegetarian brahmin from south India let me tell the management that this is neither our community culture or Tamil culture to treat a guest and customer like this. if you are busy or tired or anything just let the customer know and get someone else who can help us. it is really disheartening to come to Singapore and see my own people treat me like this. Ruining my Sunday afternoon lunch expectations.
and when I speak in Tamil, you answer me back in English though you speak to your staff in Tamil. why is that? may be you treat me better if I speak English? what a shame.