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23%100%27 votes

Ban Heng Restaurant (HarbourFront Centre)

AsianChineseTeochew
Ban Heng Restaurant serves delicious and tasty cuisine for every individual to love.

Daily: 11:30 - 14:30

Daily: 18:00 - 22:00

+65 62780288
+65 62781354
$25 based on 27 submissions
Buffet (5 votes), Lunch (3 votes)
chefquak

Average Ala carte Buffet

ee my full reviews & photos at = http://chefquak.com/2014/11/30/ri-friends-monthly-dinner-ban-heng-harbourfront-centre-on-24nov2014/

we had our november dinner @ ban heng harbourfront centre on 24.11.2014. i had not been to this ban heng outlet before. the last time G20 had a 23pax dinner at ban heng at orchard central, food was quite average. this outlet has 2 ala carte buffet menu – one pried at S$28.80++ here, and the other at S$21.80++. from what i can see the main difference is for the S$28.80 menu you get to pick 1 order of abalones, crabs, froglegs, live prawns, scallops. we took the S$28.80++ menu. #1 roast duck was passable. but c/w the beautiful roast duck at both canton paradise star vista & canton paradise J-cube or with the noodles restaurant at centrepoint, this would be a poor & distant cousin. #2 drunken chicken was average, competent. liked the vegetables, #3 garlic spinach & #4 sambal kang kong. #5 deep-fried soon hock was a standard dish. it was done well. 
#6 beef with bitter gourd black bean sauce was also done well. this was as good as any good zi char, say kok sen at keong saik street or hong kong street chun kee at commonwealth crescent or ah orh at bukit merah. #7 steamed prawns was good like any good seafood restaurant. surprisingly the #8 sharks fin soup though gluey like any served at weddings in yesteryears, had very tasty stock. this was much better than ban heng orchard central. #9 frog legs with ginger & spring onions was also a competent dish. . #10 roast pork. all my friends liked this a lot. we had a second order. meat looked great, was tender & tasty & skin was crisp. i would say presentation & taste-wise still a tad below what i had recently at tunglok central. #11 fried prawns with celery – passable, nothing interesting. #12 char siew looked & tasted great. of the 2 dishes, my friends liked the roast pork better. #13 abalones with mushrooms & spinach. this was quite good dish also. the braising sauce though was nothing like the really good brown sauce served in good cantonese restaurants say ah yat abalones forum restaurant for abalone dishes (also goose web & spiky sea cucumber dishes) or at chao yue xuan. #14 deep-fried tilapia in thai sauce was an interesting dish. it had less meat so some friends preferred the soon hock dish to this. #15 scallops in yam nest. scallops were average & overall this dish was poor, below par, not even comparable with a good yam basket say at ah orh w/o expensive scallops. #16 chai poh minced pork with steamed bean curd, i think this was really poor. #17 sweet & sour soup. this was a pretty good soup. #18 pepper crab was quite the usual seafood restaurant standard, for sure better than spices cafe.   self service dessert were quite standard. aloe vera with jelly was quite refreshing & pulut hitam the usual. overall, food here was better than ban heng orchard central but not as good aspeach gardens miramar. for S$28.80++ pax it was 2/3 the price of spices cafe w/o the lobster. i guess quite an ok deal.

The HGW community like this place for...

Community submitted Favourites:
Overall
Based on 27 votes
Food/Drink
Value
Ambience
Service
30 Nov 2014 • 224 reviews • 1 follower

Average Ala carte Buffet

ee my full reviews & photos at = http://chefquak.com/2014/11/30/ri-friends-monthly-dinner-ban-heng-harbourfront-centre-on-24nov2014/

we had our november dinner @ ban heng harbourfront centre on 24.11.2014. i had not been to this ban heng outlet before. the last time G20 had a 23pax dinner at ban heng at orchard central, food was quite average. this outlet has 2 ala carte buffet menu – one pried at S$28.80++ here, and the other at S$21.80++. from what i can see the main difference is for the S$28.80 menu you get to pick 1 order of abalones, crabs, froglegs, live prawns, scallops. we took the S$28.80++ menu. #1 roast duck was passable. but c/w the beautiful roast duck at both canton paradise star vista & canton paradise J-cube or with the noodles restaurant at centrepoint, this would be a poor & distant cousin. #2 drunken chicken was average, competent. liked the vegetables, #3 garlic spinach & #4 sambal kang kong. #5 deep-fried soon hock was a standard dish. it was done well. 
#6 beef with bitter gourd black bean sauce was also done well. this was as good as any good zi char, say kok sen at keong saik street or hong kong street chun kee at commonwealth crescent or ah orh at bukit merah. #7 steamed prawns was good like any good seafood restaurant. surprisingly the #8 sharks fin soup though gluey like any served at weddings in yesteryears, had very tasty stock. this was much better than ban heng orchard central. #9 frog legs with ginger & spring onions was also a competent dish. . #10 roast pork. all my friends liked this a lot. we had a second order. meat looked great, was tender & tasty & skin was crisp. i would say presentation & taste-wise still a tad below what i had recently at tunglok central. #11 fried prawns with celery – passable, nothing interesting. #12 char siew looked & tasted great. of the 2 dishes, my friends liked the roast pork better. #13 abalones with mushrooms & spinach. this was quite good dish also. the braising sauce though was nothing like the really good brown sauce served in good cantonese restaurants say ah yat abalones forum restaurant for abalone dishes (also goose web & spiky sea cucumber dishes) or at chao yue xuan. #14 deep-fried tilapia in thai sauce was an interesting dish. it had less meat so some friends preferred the soon hock dish to this. #15 scallops in yam nest. scallops were average & overall this dish was poor, below par, not even comparable with a good yam basket say at ah orh w/o expensive scallops. #16 chai poh minced pork with steamed bean curd, i think this was really poor. #17 sweet & sour soup. this was a pretty good soup. #18 pepper crab was quite the usual seafood restaurant standard, for sure better than spices cafe.   self service dessert were quite standard. aloe vera with jelly was quite refreshing & pulut hitam the usual. overall, food here was better than ban heng orchard central but not as good aspeach gardens miramar. for S$28.80++ pax it was 2/3 the price of spices cafe w/o the lobster. i guess quite an ok deal.
18 Nov 2014 • 5 reviews • 0 follower

It wins top prize for BAD service

This restaurant probably comes in tops for having the worse service ever. Most of the wait staff that came to our table were aunties in their 50s.

1) I was told off when I asked to change a plate with tea stains on it. She said I dripped my tea on the plate. I think it was more like she dripped the tea while pouring it?! Anyway, she brought my change of plate at dish 5. By then I had already helped myself to the spare plates stacked a few metres away.
2) They removed our food even though it was obvious there was still quite a lot of food left on it. When we stopped her, she said it was because the next dish was coming. She was unapologetic. She could have asked first.
3) For dessert, they dumped the whole brown tray of mango pudding on the lazy susan, not bothering to offload the cups of mango pudding at all. We had to help ourselves. Actually we served ourselves most of the time even though we were at a big event with more than 20 tables.
4) There was no soya sauce to go with the chilli padi. When we asked for soya sauce, the waitress just said ''don't have''. We had to ask the manager before we could get some soya sauce.

While we said please, and thank you, the wait staff never uttered a word of sorry or thank you. They were so grumpy and grouchy, it was amazing!
04 Nov 2014 • 1 review • 0 follower

Worst customer service ever!

Call them to make some enquires, the person couldnt answer my question then hang up, call them again, she just ask me leave my contact number, ask for her name, got hang up again. 

Is this char siew soh or red bean paste?
26 Sep 2014 • 2 reviews • 0 follower

Disappointing Experience for the Dim Sum Buffet

At the starting price of $17.80++ for their Sunday dim sum buffet brunch, it is easy to bait the unsuspecting customer.  But in general ths dim sum stuff is of poor standard, and one is much better off elsewhere..   First, the cha siew soh. The paltry filling did not look or taste of char siew at all, more like red bean paste.  Xiao long bao skin was very thick & chewy, and insides very dry (where is the soup?). The siew mai smelt and tasted fishy. I suspect it is pre-made elsewhere and sitting in the freezer for a long time. We literally spat it out, even the chilli sauce could not mask the fishy taste (pork tastes fishy?). The braised duck wings looked really enticing sitting in the huge tray but it was dry and tough. The edibles/very decent stuff was the fried shrimp wonton, yam cake, chicken porridge and laksa (slightly watered down version of prima deli). Oh yes, you must pay additional for tea & snacks on top of the minimum 4 to seat, which they don't tell you when you make the reservation. 

More info here http://singaporeaneats.wordpress.com/2014/09/25/disappointing-dim-sum-buffet-at-ban-heng-harbourfront/
09 May 2014 • 1 review • 0 follower

bad service

Came here w my family of 9 pax for mothers day in may. The place was crowded with approx 70 tables all taking the a la carte buffet. Initially, 5 of 10 dishes ordered arrived in the normal large portion. Following that, the remaining 5 dishes failed to be served up despite waiting for over an hour. We enquired with several waitresses who all said they would check for us but none reverted and seemes to disappear from our view. Finally, I had to ask a lady wearing a blazer whom I assumed to be of a hogher ranking. Shockingly, she angrily shouted that "she didnt know" and that " there was nothing she could do as other tables were also asking her the same questions". We noted that another table had given up on waiting and had angrily left the restaurant. Our remaining dishes arrived after much time but the portions had shrunken to 2-3 pax. We finished the 3 hour long meal feeling very dissatisfied. I called the restaurant after to complain about the service in particular the behaviour of the manager, and was told by an employee called cindy that she will contact me in two days to follow up. However it has been a week and I have not heard from them. I will never return to this place for a meal and strongly discourage anyone who is comtemplating to.