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Ban Heng Restaurant (Boon Keng)

2.5

Eatability rating

25 reviews

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AsianChineseTeochew
Ban Heng Restaurant serves delicious and tasty cuisine for every individual to love.

Daily: 11:30 - 15:00

Daily: 18:00 - 22:30

+65 62910407
+65 62985285
$24 based on 33 submissions
Children/Family (6 votes), Dinner (6 votes), Lunch (5 votes)
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xhenrietta

Cheap and good

I went there during a weekday evening and it is not very crowded. The environment is rather quiet and retro. The food are cheap and taste better than neighbourhood zi char. Food are serve pretty quick. We enjoyed the meal. The buffet chinese food is definitely worthy. 

There are toilets in the restaurant too.
Restaurant is located right below the HDB flat. 

This place is suitable for family dining, especially for the elderly.

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01 Oct 2014 • 2 reviews • 0 follower

Cheap and good

I went there during a weekday evening and it is not very crowded. The environment is rather quiet and retro. The food are cheap and taste better than neighbourhood zi char. Food are serve pretty quick. We enjoyed the meal. The buffet chinese food is definitely worthy. 

There are toilets in the restaurant too.
Restaurant is located right below the HDB flat. 

This place is suitable for family dining, especially for the elderly.
Overall
Food/Drink
Value
Ambience
Service
20 Jun 2014 • 2 reviews • 2 followers

A Stressful Meal for Family Gathering

A completely different experience this time. We had ala carte buffet for 9 pax. Unlike previous experience of having to wait patiently to be served, food kept flooding onto the table this time. Some dishes have to be stacked on top of each other. We told them to slow down but was told by the waiter that buffet must be served fast. Another waitress commented that the chefs would simply cook what have been ordered and they must move them out of the kitchen immediately.

Naturally, the sight of the servings over the table make all of us lose our appetite and it became a stressful and unhappy lunch. The expected pleasant family gathering was ruined at Ban Heng.
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03 Feb 2014 • 1 review • 0 follower

Ruined Reunion Dinner

We booked two tables for our reunion dinner on 30 Jan at 8.00 pm. Previous group of over 170 tables were still waiting for their last dishes. We got our tables around 9.00 pm! The tent had over 160 tables although we were informed that they were taking orders for only 50 tables. We had to wait another 15 mins for our Yu Sheng: the sliced salmon was so miserably thinly sliced. Rest of our dishes came so slowly. Chilli and sauce were not served but had to ask again and again. Some of us were so famished that we had to buy hamburgers and drinks take away from near MacDonald. A lady supervisor came around to tables with the bills and encouraged each table to pay first. We refused because we could feel that having collected the balance, the rest of the dishes would be a problem. She let off that it was the first time that the restaurant was organizing such reunion dinners and had under estimated the logistics and manpower issues. We felt that they had taken too many orders for both sessions which their kitchens could not cope. We called for the manager to complain but obviously he was overwhelmed by the increasingly chaotic scenes and he quickly retreated to his tent. The dishes continued to be served sporadically and we were disappointed that they were cold and unappetizing. We lost our patience and confront the manager who was hiding until we created a scene. We told the staff that we would be walking off without paying the balance. As a goodwill we paid $100 and walked off without eating the last of 3 dishes. Had we waited, we would have eaten pass 11.30 pm and paid the full price. By being the first to walk out, we "saved" $351! As we were walking away, we saw many diners going over to their make-shift office probably making complaints and asking for compensation! This was the worst reunion dinner ever for our family. We ended up going home hungry and unhappy. Definitely the bosses had been greedy and did not have the operational experience, manpower and management skills to organise an event of such magtitude. We told the manager and his staff that the event had ruined the reputation of Ban Heng Restaurant for good. Be warned.  
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Value
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Service