HungryGoWhere Singapore Food Guide, Restaurants, Eating Guide and Reviews - HGW
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Bangkok Jam (Plaza Singapura)

1.7

Eatability rating

26 reviews

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AsianIndochineseThai
Here at Bangkok Jam you will fall in love with the taste of both Thai and Indochinese cuisines with a match of its modern bistro style interior.

Daily: 11:30 - 22:00

+65 63419188
$41 based on 27 submissions
After Work (5 votes), Vibrant/Noisy (4 votes), Ala Carte (3 votes)
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3

Olive Thai Kaopat (Friedrice) and Thai Milktea

Not a good place for vegetarian, and health-concious people. Most of the food are Stir-fried! I ordered Olive Thai Fried-rice it was good but will be better if they add less oil and salt.. Milk tea was great, I requested less-ice but still have to personally remove like 5-6 cubes of ice. Service was so so, All service staffs greeted diners entering and exiting.. Overall rating: 5.8

The HGW community like this place for...

  • Beef Noodles1 vote
  • Fresh Blended Coconut1 vote
  • Thai Milk Tea1 vote
  • mango sticky rice1 vote
Community submitted Favourites:
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Based on 26 reviews
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Latest Community Reviews:
• 11 Apr 2015 • 1 review • 0 follower

bad service

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I came here with my friend for lunch and we ordered the same chicken basil rice. The waitress came out to serve one dish and I asked my friend to start first, we thought mine would come in a sec. I was literally waiting for almost 20mins and my friend almost finished half of her meal. We asked twice for mine and it was totally awkward for me watching my friend eating. When food came, the omelet was not warm anymore. Chicken and rice was good but we didn't feel like enjoying. 
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• 30 Dec 2014 • 1 review • 0 follower

Must Read NOT Must Try !!!

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Bad customer service from Restaurant Manager to Restaurant Supervisor to staff.
 Supervisor as cashier and drink bar staff, not hygienic prepare drink.
 This restaurant is managed by Creative Eateries.
 I complaint to the Restaurant Manager about the bad service. The manager answer is our kitchen JAM.
 *@$%@?
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• 08 Dec 2014 • 1 review • 0 follower

Really bad service! Rude and clueless staff.

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I had a good experience at Bangkok Jam at Marina Square so I was excited to try this branch at Plaza Singapura. It turned out to be my worst restaurant experience so far that it even made me create an account here so that I can warn others how bad this restaurant is!
 
 I ordered a Northern Thai Style Stewed Pork with Tamarind (under Shared Specialties, at SGD15.90) with (ala carte) rice. However, I was served with Northern Thai Style Stewed Pork with Curry (under Rice meals, comes with rice at SGD 12.90). I told several staff that the food served to me was wrong since it has curry and the portion was incorrect too. The staff insisted it was correct but after asking several of them whether they really knew what was served to me, they told me they were not sure! How can you not know what you serve to your customers?!
 
 So I asked them to change the food to the right one based on what I have ordered and still I got the same thing (curry pork) in a larger bowl! Ridiculous. The staff insisted (I'm guessing it was the manager this time) that it was correct. I told them that the menu indicated Northern Thai Style Stewed Pork with Tamarind and nothing like curry and tamarind combined. The choice is either curry or tamarind.
 
 In the end, I proved them that they really served me the wrong item as the receipt stated stewed pork with curry!!!! No staff had apologized for their mistake!!!
 
 Stay away from this place, rude staff and bad customer service!
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  • Menu see items here - Northern Thai Style with Tamarind (photo left below)

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