HungryGoWhere Singapore Food Guide, Restaurants, Eating Guide and Reviews - HGW
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Barcelos Flame Grilled Chicken (Vivocity)

2.7

Eatability rating

36 reviews

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Western
Specializing in flame grilled chicken, this outlet is located at Vivocity.

Daily: 10:00 - 22:00

+65 63769534
$15 based on 39 submissions
Lunch (20 votes), Dinner (16 votes), Children/Family (12 votes)
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6

This is the 4th time we have visited Fortune well. We keep coming back because the food is delicious and very authentic. However, the service leaves Alot to be desired! Tonight our table was so Shocked to see one of the waiters smoking at the front of the restaurant, not once but twice during our stay, right next to the 'No Smoking' signs. This caused a chain reaction and other diners stood in the same area smoking too. We were dining alfresco, so this certainly affected our meal. The waitress looking after the alfresco area did not acknowledge our requests and was more interested in watching what was happening at a near by restaurant or talking on the phone or to her friends who were hanging out the front also. It is such a shame that the great food on offer is let down by very poor floor staff. Their level of English is low, but it's their enthusiasm for the job which is lowest. We did have one young gent deliver a plate and assist with a request. He was excellent! He apologised that his English was not so good, but he was so helpful and polite that it was not an issue. The young lady working in this area could learn from him. As on previous visits, the food was top notch, boiled pork with garlic and chilli, wonton soup and the fish swimming in chilli oil is out of this world, please train your staff to the same standard as your food and this would be a number one restaurant!

The HGW community like this place for...

  • grilled chicken3 votes
  • 1/4 chicken2 votes
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Latest Community Reviews:
• 28 Nov 2012 • 45 reviews • 18 followers

Tangy lemon, mild peri, very peri or supa peri?

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For a more complete review (pictures, prices, etc): CLICK HERE 
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  • 1/4 Chicken Meal
• 17 Oct 2012 • 1 review • 0 follower

One of the Worst Services and Food Ever Experienced

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ate at the Vivocity brance on Tue around 6.10PM. upon arrival, no staff attended to me for 3 minutes. then one of them with a mohawk casually told me to wait while he chit-chats with his colleagues, and i stand there waiting to make my order. mohawk guy couldn't even be bothered to speak properly and take down my orders properly. didn't even pass me my can of drink and the tag number, i have to reach over the counter to get it myself. upon getting my meal, my fries were soggy and not cooked all the way through. like they were boiled and not fried. even though me and my fiancee were the only customers, tables around me were left with dirty dishes. condiments were not topped up. when we left, the staff (7-8) were loitering near the entrance, chit-chatting and then stared at me and my fiancee like we were interrupting their conversation and didn't even bother to say "Thank you, come again" or something like that. felt very unwelcomed and food was terrible. not coming here ever agai
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• 22 Sep 2012 • 3 reviews • 6 followers

Not Good

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Went to the Vivo-City Barcelos because I had a groupon voucher. Have previously been to their Novena Square 2 outlet.

First impression was poor, having to order at the counter so no time to comfortably look through the menu. Then they didnt have what my wife ordered. Drinks were from cans as their machine was out of order so that means smaller drinks for the normal price.

My meal arrived very quickly but my wife had to wait 5 minutes longer. If i order 2 meals its normal to get them together!

My chicken skewers were tasty but the salad with it was old and brown. My wife had the Chicken pita which was ok but quickly became soggy and fell to pieces. not great.

Not great food, miserable staff and an untidy dining area.

Won't be going back

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