I stayed at the Regent Hotel twice this year and at different times. Both times, breakfast buffet is included. I am no stranger to 5 star quality buffet breakfast, considering that I have stayed at many 5 star properties both in Singapore and overseas.Read MoreHide
Looking at the variety of dishes offered, it's definitely up there with the rest but however, my experience was less than stellar both times I was there.
Firstly, for the fishball noodles, the fishballs doesn't taste fresh and too much flour was used, it have that fishy taste. I tried eating it and gave up halfway. To make matters worst, the chief handling the cooking station wasn't friendly and gave me a stare when I ordered my noodles. Furthermore after that I can hear them in Cantonese (Malaysians?) talking about the patrons. Quite unprofessional.
I can say the same for the egg station chief too. The queuing system is chaotic, and they couldn't take orders while cooking the eggs at the same time. As a result, patrons have to queue and stand in front of the HOT cooker while everyone must wait till individual orders are done before taking the next order. As there are limited spaces to stand, and I don't want to waste my time just standing around like a fool, I tried to be polite by just asking for the eggs to be done, and I will come back to collect later, and he gave me a glaring stare like I have commiitted a crime of untold proportions. I have never encountered this in other hotels, where I can just order my eggs to be done, and I can come back to collect later! Surely this is not that difficult to do right?
Furthermore the fruit juices was also not replenished in a timely fashion. Resulting in many patrons just hanging around, waiting for the juices to be refilled. This was especially bad towards the closing of the breakfast buffet.
Pan Seared salmon fish was kinda hard :/
The only saving grace was the Indian Aloo Tikki, which both me and my mum loved, we can taste the freshness of the potato and herbs used. Sadly, this is not a permanent item and wasn't there on my second visit. :(
There was this incident where the chief was kind enough to help me make new french toast and told me to wait and she will serve it to me. I really appreciate this gesture. Unfortunately, when she came to the table, she dropped the whole french toast onto my friend accidently, but she made me new ones very quickly. I don't really fault her, accidents happen, I was just surprised to see this when I came back to the table to see the "aftermath".
Another area of improvement to be looked into, is more newspapers to be provided, I can see that there wasn't enough.
Another matter is because the entrance of Basilico is located at the pathway between the pool and the lift, the queue forming for the Sunday brunch starts early, and it stretches towards the lift landing. I do feel uncomfortable having to walk through the queue while dressed in robes. It's a disconcerting experience.
I spent $50 per person.
Must tries: parma ham cantelope
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