01 Dec 2013 • 1 review • 0 follower
I visited the Raffles City Shopping Centre outlet with my friends for dinner. We made a reservation and were shown to a table with a really bad leak from the ceiling. The water droplets were large and consistent.
We requested for a change in tables, citing the leak as the reason. Their reply was, “It’s because the aircon is leaking.” Was that supposed to be an explanation, an excuse, or a request for us to repair the leaking aircon?
Well, anyway, they finally let us shift. However, the only other available table was the one next to us. It was under the shelter but at the edge of it. As it was raining recently, the chairs and tables were wet. It was bad enough that they left us with drenched tables and chairs. Worse still was their rude reply when we requested them to dry them. They told us off that “there was no point in drying them since they were going to get wet again with the rain”. The rain had long since ceased to a slight drizzle.
“You can either take this table or go back to the other one,” was their reply this time. Between a rock and a hard place, we went back to the table with the leaking aircon. We asked to shift the table out from under the leak. After much grumblings of “it’s just a little water”, they allowed us to shift the table, though they did not lift a finger to help.
All in all, the staffs’ service and attitude were severely dismal. None existent to be exact. If there was an option for zero stars, I would've chosen that. Sadly, one star was the lowest rating provided and even that I do not think Brotzeit deserves.