Speedster Qbh •
19 Jan 2015 • 1 review • 0 follower
Both my wife and I decided to go to Bruno's last night after a long week. It was our first visit. She called to make a booking, was told there are 2 seatings and to go over at 8pm, which we did. When we got there, it was full and we were told to wait for a few minutes. We were then shown to our table approximately 15 minutes later (about 8.15pm) by a lovely waitress, Pamela who then gave us some recommendations. We probably ordered our food at 8.30pm.
The food arrived quite quickly and frankly, we wasted no time in digging in. We ordered a carpaccio to share and a plate of pasta and a glass of wine each.. The food was very good and we were already thinking of hosting our friends there.
However, very shortly after we finished the pastas, at approximately 9pm, we were asked if we wanted dessert. As we were quite full, we declined, thinking of having a coffee/tea later. But two minutes later, we (did not ask for it but) were given the bill - $123 (My credit card slip showed 9.03pm as the time stamp). I asked if we were being booted out but was told that they were merely doing the collection. We carried on with our chat.
At approximately 9.25pm, we were approached to vacate the table by the manager. I looked at him and told him that we are in the second seating. He said he was aware. I then asked him the timing for the second seating to which he replied its until 10.30pm. He then said "No you don't understand. We have some customers coming in shortly" at which point, I blew up. My wife hadn't finish her drink nor was there any customer waiting for a table at that point. In any case, are we not "customers" too? And would it have been different if we took our time to eat?
I am appalled at how were treated and would not recommend anyone who would like an enjoyable evening to go to Bruno's. The food was certainly good and we were also treated well by Pamela.