I would like to share our bad dining experience as my family and I felt cheated and disappointed with the food served at Buffet city and angry with the attitude of the staff.
Below are what we experienced/got after paying $32.80 per pax on a Saturday night :
1. Salmon sushimi is only served at 30 mins interval and every serving only have about 20 slices of Salmon on the plate, whenever the salmon is served, a queue will be formed but the plate will usually be cleared after the 3rd person in the queue and the rest of the patron will have to wait for another 30 mins for the next serving.
2. There is no saucer to hold the wasabi and sauce
3. There is chicken satay and just like salmon, every serving is only about 20 sticks and many patron will left the station with empty plate
4. The bronchure shows that fresh catch, fresh prawn, musse, crab and fresh scallops are served however that cold cut station is always empty
5.No proper cups, only styroform cup is available and when it run out, there is no refill of new cups and we were told to re-use the cup.
6. The pizza and chicken wing are nothing but flour.
7. Laksa is served but it taste blend and there is no colour and chilli
8. Shark fin soup are nothing but starch water
9.We asked to see the Manager or Supervisor and was told there is no Supervisor and their Manager only come once a day and the Manager has already went home and none of the staff has the Manager's contact number as they never need to contact their Manager.
Utterly disappointed with the food and staff, we left buffet city after 45 minutes and decided to go somewhere else for our dinner.
Me, the husband and a close friend went to try the buffet spread at buffet city Tanjong pagar CC. We utilized the coupons offered by streetdeal.sg, and we were quite tempted by the spread that was listed on the merchant website, which included crayfish and sashimi. We were sorely disappointed. The plate of sashimi was really small and the salmon looked very flimsy and unfresh. It did not taste good either. The crayfish smelled really bad and the fishy taste was overbearing and unpleasant, and the texture of the meat was soft and mushy instead of solid and firm. The food that was stated on the menu were not present, and to make things worse, they take a very long time to replenish the food items, and when they do replenish it, it's in small amounts, not even enough to cater to the customers of the restaurant, which wasn't alot of people. It was very unfortunate that I could not even try the black pepper crab, because every time I went to that section, the crab would have been finished. Even easy to make food items like chicken nuggets took quite some time to be replenished by the staff there. Our friend gave up on the food, and tried the ice cream instead. He suffered bad stomachaches and felt like vomitting after consumption of the ice cream, and he lost his appetite totally.
NEVER COME TO THIS RESTAURANT, EVER.
Bought vouchers from Streetdeal.sg for 2 adult dinner buffet at 20.90 each. Tried it on that day itself on Friday. Thought if it is good, i would buy more vouchers. However, We decided it was very bad after trying it. The salmon sashimi was very unfresh looking like the leftovers from suppliers that other restaurants will not dare to serve, and felt like they are banking on people to avoid it so as to cut costs. The sushi were also not fresh. For me who always love salmon sashimi and sushi just steered clear of them after trying. The crayfish was bland, fish otah were not nice. Most of the other food taste like those you get from the frozen section of supermarkets. Gelato ice cream also look like they have been refrozen after melted. I am very concerned after seeing more than 500 vouchers sold on Streetdeal.sg so i had sent an email to them giving my very bad feedback. Hope they can stop selling it soon.
Totally Cheating, 1 star is not represent the actual rating, it should be lower. The food is not fresh, All food are overnight. It is not worth to go. But if you are planning to break-up with you partner, this is highly recommended to go for anniversary dinner.
The sashimi is thin as A4 papper, not fresh. The scallop is baby size, not fresh also. The ice which frozen the seafood are all melt. The Sushi are hot, Look like stay there for a day. The fish on the sushi are thin, but the sushi rice are big as rock. The spicy chicken is spicy enough but no chicken, the french fries is super soft and oily. I m refuse to pay even $10 for this buffet.
This is the worst buffet. Try, if you wanna waste your money.