I've been to this cafe a few times and the food and coffee were good, but on weekends during breakfast/brunch you'll get a big line up!
On Sunday arvo I went in and it was quiet. I ordered a large flat white, double shot, and I swear it was one of the best coffees I've had in Singapore. They served it in a very large glass and it had a dark coffee colour which is the way I like to see it. Full marks!!
I've been a loyal customer for at least 6 years having breakfast there many Sunday mornings. Service was never great there but I'm not particularly demanding. However, today they hit the bottom with their attitude. I was trying to get a waiter's attention for almost half an hour. My two children (age 2 and 7) were really hungry. I finally managed to get an irritated nod from a waitress but to no avail. During the next 10 min my wife and my older daughter got two more irritated nods from other waitresses. Nothing happened. Finally, to my surprise I saw a freshly arrived couple a table away getting served by the same waitress who gave me the first nod!
When I complained to the waitress she even didn't offer an apology.
We went to Chillies instead and had great service there.
Beviamo cafe lost my entire family as customers. There are better places to have breakfast in Singapore.
Poor, bordering on rude service from staff, esp the Philipinos who show preferential service to Ang Mos. Please consider sending your people for hospitality training, or just replace them - they are a joke. I'd rather go to Brunetti
We've been going to this place for the past 5 years, since arriving in Singapore. Agree with earlier reviews that it served one of the best coffees I've had in Singapore. However, recently the coffee has not been as good. When I asked one the the staff if they'd changed the coffee, she told me it was the people making the coffee that had changed.
That seems to be evident in the service too, never the best but at least they brought water to the table as soon as we were seated. Today, I had to ask for water a couple of times (with a long wait in between), and still no response, so I walked over to pour it myself - no doubt, I then had the attention of more than one staff member! Similarly saw others having trouble getting attention to place an order, get something for their table, etc.
A real shame, this place has the potential, but without the necessary attention, they will lose out to the many other establishments opening in the same mall.
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