03 May 2014 • 3 reviews • 0 follower
We've been going to this place for the past 5 years, since arriving in Singapore. Agree with earlier reviews that it served one of the best coffees I've had in Singapore. However, recently the coffee has not been as good. When I asked one the the staff if they'd changed the coffee, she told me it was the people making the coffee that had changed.
That seems to be evident in the service too, never the best but at least they brought water to the table as soon as we were seated. Today, I had to ask for water a couple of times (with a long wait in between), and still no response, so I walked over to pour it myself - no doubt, I then had the attention of more than one staff member! Similarly saw others having trouble getting attention to place an order, get something for their table, etc.
A real shame, this place has the potential, but without the necessary attention, they will lose out to the many other establishments opening in the same mall.