Mon - Thu: 10:00 - 22:30
Fri - Sat: 09:00 - 23:30
Sun: 09:00 - 22:30
Carl's Junior (Jr) offers premium quality charbroiled burgers and has an outlet located at Vivocity.
Had dinner here after a movie. SAFRA card gets you a discount, but only for the meal set. burgers are thick and delicious with lots of vegetables. Should have ordered without the Mayo dressing. Fries were not so good. Bottomless drink is unique.
I went to Vivocity on the 18th of June just hours ago from this writing, I queued and ordered my food. First, the order got mixed up, which was fine, I re-ordered my beef fries afterwards.
I asked for BBQ sauce, and the BBQ sauce that was given was thick and hard. It was NOT a liquid. I went back to ask for another and was handed the same. I concluded that every pack of BBQ sauce was equally hard. I was appalled. I frequented other branches of Carl's Jr. (PS, Marina Square) and I have never received such disgusting BBQ sauce before. I totally didn't have the mood for BBQ sauce after that.
Then, when the beef fries finally arrived. They contained so little beef. I am totally not nit-picking here. I have ordered beef fries from other branches and they have so much more minced meat. I was again, surprised. By then, I was too far disappointed to say anything to the staff. I hereby recommend, no, I urge anyone considering to go to Carl's Jr. at Vivocity to consider ANY of the other branches instead.
I was so disappointed by the whole experience that I wanted to write in to Carl's Jr. Singapore. However, at their website, I couldn't find their email feedback contact at all.
I remembered the first time I had Carl's Jr. and it was thick, juicy with lots of oil. At a recent visit at the VivoCity branch however, the chargrilled patty was a little dry and was not as meaty.
I however, did like the chilli cheese fries. The chilli was a little salty but paired well with the mushy fries.
In terms of value, I found the price point of $15 a little high for the set meal, given that other fast food outlets charge about half the price for their burgers and fries.