CC JX •
18 Jun 2011 • 1 review • 0 follower
I went to Vivocity on the 18th of June just hours ago from this writing, I queued and ordered my food. First, the order got mixed up, which was fine, I re-ordered my beef fries afterwards.
I asked for BBQ sauce, and the BBQ sauce that was given was thick and hard. It was NOT a liquid. I went back to ask for another and was handed the same. I concluded that every pack of BBQ sauce was equally hard. I was appalled. I frequented other branches of Carl's Jr. (PS, Marina Square) and I have never received such disgusting BBQ sauce before. I totally didn't have the mood for BBQ sauce after that.
Then, when the beef fries finally arrived. They contained so little beef. I am totally not nit-picking here. I have ordered beef fries from other branches and they have so much more minced meat. I was again, surprised. By then, I was too far disappointed to say anything to the staff. I hereby recommend, no, I urge anyone considering to go to Carl's Jr. at Vivocity to consider ANY of the other branches instead.
I was so disappointed by the whole experience that I wanted to write in to Carl's Jr. Singapore. However, at their website, I couldn't find their email feedback contact at all.