Today just went to try Carousel restaurant since it had such a high score here.

However, I was very disappointed. I had made a reservation on yesterday night through online for today lunch buffet.I had tried calling non-stop this morning to confirm my reservation but nobody answer my call. So I assume booking is made for me.

My friends and I went to the doorstep, and guess what. We are welcome by an angry customer service lady (a plump chinese lady wearing in purple).She said she could not find my name and feel like I am lying to her. She is so fierce. All my friends and I were thinking - "What? You are not happy that we are coming to eat at your restaurant?" And this restaurant is in a hotel?

Then she checked again and answered me "You booked online huh?". Then she just showed us the way in a pissed off face.

Well, with a lousy customer service, if the buffet food is excellent, we are not so disappointed or sad. But the buffet food is worst than coffee shop. The seafood at the seafood station is nore fresh. Only the prawns seems okie. The desserts are edible only; not that great. Fruits not much. Other food...is mixed rice food. But coffeeshop tastes better.

For a price of $39 per person for such a lunch buffet, is like making a donation to this restaurant. Please, if you really want a good buffet, try somewhere else. Hi-Tea @Marriot hotel is very good ya.

i love gourmet carousal becos they always come up wif creative pastries. They are all great.... my personal fav would b d desire n sunset. The x'mas Chessy choc is also not bad.

What i meant by creative is dat they use oats, sesame seeds and other stuffs to complement d creation.Presentation is always pretty. That's d reason i find it interesting. Check out their website 2 find out more

I love the name of the restaurant sooooooo much!
Carousel~~

I went to Carousel last year near Xmas time for dinner with my deardear. It's been a great experience, nice service, nice food, though ok ambience as it is busy and crowded. There are some private rooms I saw, but it seems to be for a large group of people.

The buffet is spread out around the restaurant, I can't really recall the food that they have.. but I remember they all taste more than average.

Though the desert corner is packed with pretty decorated desert (those is small cups), they doesn't taste as nice as how it looks like. The chocolate fountain has a few variety of fruit choice too, Yumyum!

The service is fast and efficient, not much interaction with guests though.

Overall, I will still visit Carousel again(after trying out other buffet dinner).

Probably the best hotel buffet dinner out there. Just when I thought Greenhouse had it.

Probably the best hotel buffet dinner out there. Just when I thought Greenhouse had it.