Mon to Sun: 12.00pm - 2.00pm and 6.00pm - 10.00pm
Located at Waterloo Street, Casa Latina specialises in Mexican Cuisine.
This is, I'm told, easily the most authentic Mexican in Singapore. They have Tex Mex stuff, but my meal featured neither sour cream or cheese!
The food is very, very nice. I had the Pork Carnita and my partner had the Mole Chicken. Both were well cooked, well served and delicious! We had a key lime pie for dessert which was delicious if not perfectly cooked. The food wasn't cheap but that's Singaporean restaurants for you.
The only real complaint I had about this place was that it's a strange sort of room. The decor doesn't really match and with no windows it felt a little like eating in a shoe box.
We'll definitely go back, if only because it's food that you can't get anywhere else in Singapore.
I guess there's no point beating around the bush and I'm just saying it as it was dished to us- cold, unpleasant and rude. Maybe moving to Albert Court has something to do with this but there's really no excuse for such a deplorable experience and no one should ever be subject to it. Here are the reasons why:
1. It all started with this particular waiter and let's call him X. We waited for 20 min for just ice water only to be greeted with attittude. We proceeded to ask when can you drinks arrive after this and he went to re-take our orders without so much as an apology. Please note this is retaking orders for just our drinks.
2. When the drinks arrived, he then very casually said that he just wanted to ensure we got the right food and thus needed to retake orders- this time for our FOOD. this is getting ridiculous but we repeated our orders anyway- what were we supposed to do. And this was with the backdrop that the food was actually ready and he needed just to confirm that we got our oders correctly. Sure.
3. When the food actually arrived- another 30 mins later, it was cold and the quesadillas were evidently soggy as it is apparent that it has been soaked in the gravy for too long. This was bordering on being disgusting and it was bland anway. Not acceptable.
4.Next the fajitas arrived- without the tortilla shells and we asked if this was right. X said that it was and was just lacking condiments which he will return with. Not only did he not return with said condiments, we had to get confirmation from his boss that the fajitas were indeed incomplete and what X said was blatantly inaccurate. He didn't even make the effort to check if what he said was right- another no no.
5. So at this point all 4 of us were pretty disturbed by the experience we had so far and thus proceeded to give our feedback to the boss/manager. He took it pretty well but later X came out and realised we were giving feedback to his boss and said snide remarks like "Yes the customer is ALWAYS right". I leave you to imagine what tone he adopted. Sarcasm is really the last thing we need at this point. And the kicker is this- when we were just about to go after paying, X proceeded to chastise us (i don't use the word chastise lightly) about how we should have given him feedback about him directly and not gone behind his back to his boss, and that we should have been more polite to him etc. I don't think i have to editorize this and I again can leave you to imagine what a state of horror that left us in. If we didn't just proceed to walk off, I'm sure X would have resorted to some form of violence to make his point known.
All in all, this has been a horrible dining experience and I hope X is censured in some form because he really is not doing the restaruant any service by doing what he did. The food ain't spectacular either. So be warned if you are thinking of dining here. I don't think they deserve even the 1 star that I'm forced to give here.
This is an oddity, a Mexican restaurant with (these days) not a Mexican in sight, in a bungalow with a sort of garden right off Bras Basah. You can sit outside under the fans which is quite pleasant, or inside which has bright white lights, ie not so atmospheric but of course cooler. My guess is that the staff are working off the recipe sheets left behind by the previous staff, but for that it's not bad, especially the mole, although one of our party thought it was a bit sweet. In general our dishes with sauce were much better than the grilled meats which were too dry. This is not Tex Mex, it's an attempt to cook real Mexican food which gets there or there about. They'll have to try harder - or get a Mexican back - to move up the chain but OK for a change. Attentive service.