HungryGoWhere Singapore Food Guide, Restaurants, Eating Guide and Reviews - HGW
Search the site
80%100%5 votes

Cat Cafe Neko no Niwa

DessertsWestern
Cat Cafe Neko no Niwa is Singapore's first cat cafe. Enjoy the therapeutic environment where you pay a time-based fee to watch and play with the residing cats while you have your drink and desserts.

Mon: 11:00 - 22:00

Wed - Fri: 11:00 - 22:00

Sat, Sun & PH: 10:00 - 22:00

Closed: Tue

+65 65365319
$22 based on 5 submissions
Talya Stone

Kitty heaven at Singapore's first cat cafe

See my full review with pictures here: http://www.citynomads.com/reviews/restaurants/742/kitty-heaven-at-neko-no-nawa-singapores-first-cat-cafe

Singapore's first cat cafe has been much talked about. A common concept in Japan, with similar ventures popping up all across the globe. For those unfamiliar with the concept, the idea is that aside from the usual drinking and eating you get to hang out with, stroke, cuddle and even groom the cats. Is it as cool as it sounds? Having visited, we can safely say.....yes! Now I myself am not the biggest cat fan, being more of a dog person, however there is just something so beautifully enchanting, entertaining, relaxing and down right cute about enjoying your tea and cake surrounded by posing, playing, placid and mischievous - because you'll find them all at Neko No Niwa! After visiting several cat cafes in Japan, owners Sam and Sue wanted to bring the same experience to Singapore. They are firm proponents of cat therapy and the indescribable joy and relaxation that it comes with. Something we're now also full believers in having experienced it first hand. There's truly something truly calming about soaking up that cat karma. However, don't expect pedigree cats like those in the cafes in Japan - here it's all about rescue cats, those that were once homeless and abandoned. Even more reason to give them a cuddle we say! So how does it actually work at the cat cafe? On entering (and we strongly advise making reservations because this place is taking off and getting BUSY!), you take off your shoes, wash your hands so you're nice and clean just like a kitty, and flick through the Cat Cafe Handbook where you can brush up on cat rules (you know, things like don't wake a sleeping cat, no pulling of a cat's tail etc.) and get to know a bit about each of the cats that call the cafe home; after which you're free to chill with and caress the cats while sipping and munching on whatever you order. Although the main event here is really the cats, in terms of food and drink you can expect cakes, muffins, ice cream sandwiches and tarts alongside teas and coffees at very reasonable prices with drinks from $2.50 and and munchies from $2. All that plus a cuddle with a cat at only $12 for an hour (and $5 for subsequent half hour) make for a purrrrfect outing and probably our favourite so far this year! -

The HGW community like this place for...

Community submitted Favourites:
Overall
Based on 5 votes
Food/Drink
Value
Ambience
Service
14 Apr 2014 • 74 reviews • 34 followers

Kitty heaven at Singapore's first cat cafe

See my full review with pictures here: http://www.citynomads.com/reviews/restaurants/742/kitty-heaven-at-neko-no-nawa-singapores-first-cat-cafe

Singapore's first cat cafe has been much talked about. A common concept in Japan, with similar ventures popping up all across the globe. For those unfamiliar with the concept, the idea is that aside from the usual drinking and eating you get to hang out with, stroke, cuddle and even groom the cats. Is it as cool as it sounds? Having visited, we can safely say.....yes! Now I myself am not the biggest cat fan, being more of a dog person, however there is just something so beautifully enchanting, entertaining, relaxing and down right cute about enjoying your tea and cake surrounded by posing, playing, placid and mischievous - because you'll find them all at Neko No Niwa! After visiting several cat cafes in Japan, owners Sam and Sue wanted to bring the same experience to Singapore. They are firm proponents of cat therapy and the indescribable joy and relaxation that it comes with. Something we're now also full believers in having experienced it first hand. There's truly something truly calming about soaking up that cat karma. However, don't expect pedigree cats like those in the cafes in Japan - here it's all about rescue cats, those that were once homeless and abandoned. Even more reason to give them a cuddle we say! So how does it actually work at the cat cafe? On entering (and we strongly advise making reservations because this place is taking off and getting BUSY!), you take off your shoes, wash your hands so you're nice and clean just like a kitty, and flick through the Cat Cafe Handbook where you can brush up on cat rules (you know, things like don't wake a sleeping cat, no pulling of a cat's tail etc.) and get to know a bit about each of the cats that call the cafe home; after which you're free to chill with and caress the cats while sipping and munching on whatever you order. Although the main event here is really the cats, in terms of food and drink you can expect cakes, muffins, ice cream sandwiches and tarts alongside teas and coffees at very reasonable prices with drinks from $2.50 and and munchies from $2. All that plus a cuddle with a cat at only $12 for an hour (and $5 for subsequent half hour) make for a purrrrfect outing and probably our favourite so far this year! -
Donch bother me.
01 Apr 2014 • 27 reviews • 0 follower

A victim of its own success?

Worth an experience but too many people confined in a small space trying to molest the cats. I think some of the cats were stressed as they were hiding in their cubbies eyeing us warily, avoiding human traffic by walking under chairs and turning their backs to us. It's probably apt to say that the cafe is a victim of its own success. There are simply too many customer bookings that it's impossible for any human or cat to be relaxed. 

I had imagined a cat cafe to be a quiet place to while away an afternoon. Instead it was noisy and I had to share the small enclosed glass room with many boisterous humans all trying to get up-close photos of the cats. From the "briefing" I was told to attend, to the strong hint by a staff that even though I was still sitting there, I should not leave cat toys on the table ("Do you still need this toy? If not I'll clear it.") I quickly realised that this cafe was not the place for an idler like me. :(

Price-wise the place is reasonable. The cat cafes in Japan charge the same - around 1000 yen (sgd12) for the first hour. But I understand that some cafes in Japan offer a fixed package that can allow customers to stay the entire day. Maybe this is something Cafe Neko no Niwa can consider in future. The desserts and drinks were okay. I wish they had proper meals though.

The cats are the main draw. They are very well taken care of physically. The plus point of visiting the cafe is that I now feel that I should be friendlier towards my neighbourhood kitties. 

I feel that my photos below portray a more realistic view of the cafe than the up-close shots of the furry cats.
23 Jan 2014 • 296 reviews • 13 followers

Purrfect for cat lovers

We did not venture to this café expecting to eat and drink. Singapore’s first kitty café is on the second floor of a Boat Quay shophouse and houses 13 furry felines. What to eat, drink or do: You pay $12 per person, per hour to hang with the cats (they call this "cuddle charge"). You can pet them, groom them and hope for one to crawl onto your lap. If you must, bear little hope and order the coffee or tea ($2.50 to $4.50) served from the dispenser, and for nibbles you have cakes, tarts and Ice Cream Cookie & Co. ice-cream sandwiches ($2 to $5.50). The draw here is the company of the cats; if they decide to befriend you, you get your money’s worth. For more hot new restaurant guides, click here
19 Jan 2014 • 1 review • 4 followers

terrible service unhelpful staff

Booked a reservation a week prior to turning up and somehow they managed to write down my reservation incorrectly. It was supposed to be a surprise for my partner and because of their mistake we were pushed to another timeslot (our original timeslot was given to other people) and we were only offered an hour when we had booked for two hours. They made no offer to help with our original booking or admit to their mistake. And we didn't go because the problem was not rectified. Thank you for spoiling the surprise I had planned for my partner.
The management of Cat Cafe Neko no Niwa responded to this review:
20 Jan 2014
Hi Jacques, here are the facts:
1. We had you down for 5.30 to 7.30pm and called your partner Jasmin (since the booking was in her name) three times between 5.30 to 5.40pm before releasing the booking. According to our policy, we only hold bookings for 10mins.
2. Jasmin returned call at 5.45pm to say that her booking was 6 to 8pm and not what we have recorded ie. 5.30 to 7.30pm. However, since we had released the first hour to walk-ins, I told Jasmin that she can still come for the second hour, ie. 6.30 to 7.30pm. This was well within your intended timeslot of 6 to 8pm.
3. Strangely, you told us that we should call some customers booked for 7pm and tell them that we had screwed up their reservation just so that you can stay another hour (7 to 8pm). I didn't think that was nice nor ethical and told you so. That's when you were unhappy with our service and decided not to come at all.
Best Regards,
Sue (co-owner)
Cafe, more at http://www.littletinysun.com/2014/01/7-must-go-to-cafes-in-singapore-for-2014.html
07 Jan 2014 • 70 reviews • 4 followers

Hello Kitty, Konnichi-Newa

For full review, visit http://www.littletinysun.com/2014/01/7-must-go-to-cafes-in-singapore-for-2014.html

Overlooking the river, Cat Cafe grants a sense of tranquility as you can be close to nature in an urban setting. Do make your reservations early to avoid disappointment!

The drinks are more affordable than the typical cafe price, perhaps due to the fact that there is an additional hourly surcharge when playing with the cats. In order to play with the in-house cats, you have to go through a glass-room. There are cakes and savories sold there as well.