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Cedele (Wheelock Place)

Western
Founded in 1997, Cedele by The Bakery Depot has been churning out artisanal bakery products made from healthy and high quality ingredients. The bakery has since expanded to more than 20 outlets and offers all day dining at its restaurants and cafes.

Mon - Sun: 10:00 - 22:00

+65 67328520
$21 based on 50 submissions
Lunch (25 votes), Dinner (16 votes), Healthy Eating (15 votes)
Akamra

Good food. Average service.

Food is good. Soups, salads, sandwiches, risotto...everything tastes good. No complaints for quantity or quality of food. Everything we had so far at Cedele (wheelock palace) was good.  But, service is just average. And, i do not like their seating arrangement. Too congested. Whenever you push your chair back to get up. You may be disturbing person seating behind you.  Nways.... Food is good. Above average.

The HGW community like this place for...

  • sandwiches3 votes
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10 Sep 2014 • 30 reviews • 0 follower

Good food. Average service.

Food is good. Soups, salads, sandwiches, risotto...everything tastes good. No complaints for quantity or quality of food. Everything we had so far at Cedele (wheelock palace) was good.  But, service is just average. And, i do not like their seating arrangement. Too congested. Whenever you push your chair back to get up. You may be disturbing person seating behind you.  Nways.... Food is good. Above average.
15 Jun 2014 • 3 reviews • 0 follower

"Go ahead and write a complaint. At most I get terminated!"

That was the response from the manager, Adrian Tay, on duty at Cedele (Wheelock Place) on Saturday, 14 June, in reply to us when we were looking for a way to provide feedback to Cedele with regards to our abysmal experience at the particular outlet.

Having been a Cedele fan and member, i am appaled at the service standards at this particular outlet. I have been frequenting other Cedele outlets and the service standards & food quality have always been nothing short of outstanding, but this aberration at Wheelock was really spectacularly disappointing.

We were served food with no utensils, and when we requested for tea spoons for our hot drinks, we were questioned by the staff on why we would need tea spoons (it sounds absurd even as i write it, i know). Two of my friends have ordered vanilla lattes, but there were no vanilla inside the drinks, so we had requested for the barista to add the vanilla, and we were told off by the staff that there was actually vanilla in the drinks, "just that we did not stir enough".

After waiting for an hour or so with no staff in sight to help us despite acknowledging our requests, we have began to self serve by going up to the counter to get our tea pot refilled, and get our own utensils, etc.

So given the repeated appalling lack of service, we then requested to have the service charge waived. We were told by the manager on duty, Adrian Tay, that the POS cannot separate the service charges, and there was nothing he could do about it. To be honest, it wasn't a big sum that mattered, but we did not feel that the service (or the lackthereof) was something that should be paid for.

Instead of apologizing for the lack of service, the manager on duty took a rather aggressive-defensive stance instead, choosing to argue about what a POS can do or cannot do, and how they were too shorthanded to tend to us. When we asked where we could deliver feedback to the management, he then scowled and said that we could "go ahead and write a complaint", and that "at most, i get terminated".

I have been to so many Cedele outlets, and this is the very first time that i've experienced such low service standards. Given the bad experience, we would never recommend others to visit this outlet, as your money would be better spent elsewhere in the city where there are tons of other better service and food options.

30 Jan 2014 • 1 review • 0 follower

not worth your trouble

Had to queue for over 20min for a table when there were plenty of empty tables inside.
Preference is given to Caucasians when I asked for a window seat first but the waitress preferred the Caucasian couple to have the seat.
Waited another 10 min for waitress to bring the menu.
Overall service is worse than terrible.

11 Dec 2013 • 9 reviews • 0 follower

Weekend brunch at Cedele

For a full review, please visit - http://palulife.blogspot.sg/2013/12/blogmas-day-10-brunch-at-cedele.html

I went to Cedele last saturday with a friend . Having heard rave reviews about the quality of their bread, my friend decided to order a sandwhich while i leaned more towards the apple cinnamon pancakes. Cedele uses the finest ingredients to provide a wholesome dining experience and as expected our food was delcious! Will definitely head there again! 
17 Nov 2012 • 16 reviews • 0 follower

Lovely All Day Breakfast

Full Review http://fatsboy.blogspot.sg/2012/11/cedele-wheelock-place.html Cedele offers all day breakfast, risotto, pasta, mains, sandwiches. Not particularly adventurous and am hooked onto the all day breakfast! Definitely heading back very soo