Lovely Food •
03 Oct 2014 • 7 reviews • 0 follower
Chabuton took over the space which belonged to Ramen Kagetsu Arashi at Tampines 1. My colleagues and I went to try after receiving a flyer on a newly opened ramen shop with details of a Michelin Starred Chef printed on it.
We tried to order the lunch set as advertised on the flyer but the staff informed us that there is no lunch set this week. (then why do you put that on the flyer?) So we proceed with ordering ala carte instead.
We realised that some of the staff from Ramen Kagetsu Arashi are now working for this Chabuton. One of them is an elder lady whom someone complained about her attitude (http://www.hungrygowhere.com/singapore/ramen-kagetsu-arashi-tampines-simei/review/id-0c650200/) forcing her own preference on customers. We too had the similar experience with her. We tried to order a particular ramen, but she kept insisting that the other ramen is nicer and less oily. I wonder if she brought the same attitude to this new company.
The ramen tasted normal, no 'omph', no 'wow'.. In fact it tasted like the ramen from Rame Kagetsu Arashi. I wonder if the kitchen staff are all the same? I thot I saw some Michelin Starred Chef's name on the flyer? He is even "King of Ramen", surely they can do better than this?
Anyway, the ramen was a great disappointment. Service was no better... We were seated near the cashier so we saw what happened there. An elderly lady tried to use a voucher for her meal. The cashier explained that she cannot use it for some reason. Of course the elderly lady tried to talk her way through and also to get the cashier to explain the logic behind the voucher. A crowd built up while this was happening. The cashier or other staff did not bother to get the elderly lady aside to explain and then to serve the other customers who are in the queue to make payment. In my opinion, they're very disorganised. Thumbs down.
I dont think i will ever go there again..