Patrick Lafaye •
05 Oct 2011 • 1 review • 0 follower
The Asian Kitchen, notably the one in the underground pass within Raffles Place MRT, provides a sit-down, but "fast-food" type service. The restaurant does little things like clearing your plates as fast as possible, while taking their time to provide water refills, in order to clear you out as fast possible. Since most people eat lunch from noon onwards, they provide a 10% discount to the total bill if you arrive prior to 11:45am, an initiative they call the "Early Bird" special. They also provide a loyalty card program that credits your membership card with 10% of your food bill. You have one calendar year to use the card, and the credits within it.
However, what isn't stipulated in the terms and conditions of the loyalty card program is that it can't be used in conjunction with the "Early Bird" special. That means, neither credit or, most notably, debit can be used with the "Early Bird" special. So if you wanted to use the amount of money within your card, you have to forfeit the 10% discount (assuming you qualify for it by arriving early). Or you pay the full amount of the bill, but get 10% credited to the card.
The loyalty card program is not free. This complete lack of integrity and disdain for the customer should not be rewarded. Do not subscribe to the loyalty card program.
Caveat emptor. Buyer beware.