We were kept waiting outside, for half an hour, and when we were finally ushered in, alas, there were so many empty tables inside!

I used to have the steamboat buffet at the concourse. And in the past, they used to provide free dessert at the end of the meal, and also one of my fave. However, now it has completely changed into a very normal, any kind of buffet along the street. No more free dessert and the pricing has been increasing and shrink in variety. Luckily the chilli still taste the same and at Takashimaya branch is much more nicer in atmosphere. Once a while having a meal at there is alright.

What I experienced this evening made me decide to give this outlet a miss for

good.



I

had gone to the restroom halfway through my dinner and saw the waiter at one of

the urinals, and when he was done with his business - the chap simply walked

out of the toilet without washing his hands. I followed quickly (washing

my hands of course) behind him and saw him returning to his duties nonchalantly, immediately handing a straw to a guest,

handing out dishes, preparing fish-glue

etc...



I

called for the manager immediately and his reply was lame, a clear indication that he was not taking my feedback seriously. He simply explained that the waiter was forgetful and that it was his first day on the job (which was very untrue because the chap's nametag is well

worn out). Thereafter he went up to the waiter in question giving him an almost friendly slapping on the back, no doubt light heartedly giving him the feedback. It makes me wonder if he took his managerial duties seriously as well.



That's

that, end of story.



I

REALLY pity the lady who received the straw and used it subsequently from the

chap after we informed the manager.