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Earle Swensen's (VivoCity)

2.8

Eatability rating

50 reviews

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AmericanDessertsFusionHalalWestern

Earle Swensen's brings value for money of good quality and quantity foods that are refreshingly healthy for you. We bring you the signature ice cream sundaes and a range of specialty grilled entrees in the grand San Francisco tradition.

Daily: 10:30 - 22:30

+65 62723306
$25 based on 50 submissions
Large Groups/Gathering (20 votes), Dinner (19 votes), View/Scenery (17 votes)
5

A very complete salad bar!

I like coming here for the salad bar and to enjoy the great view. It's a little pricey but they often run weekday lunch promotions which include the free flow salad bar and a scoop of ice cream. It's also a great way for me to redeem my Linkpoints vouchers. For photos, please visit my blog: http://frugalinsingapore.com/budget-friendly-buffets-in-singapore-part-2-indian-korean-western-cuisine/

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Latest Community Reviews:
• 03 May 2015 • 1 review • 0 follower

Bad Service, Food's Normal

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Went to Earle Swensen's (Vivocity) a few days back, we waitied for our seats while waiting we order our main from the front. Soon we got a seat, drinks were served, salad bar looks pretty fine, started with salad, waited for our food. Soon we finished our salad, no one came to clear our plates, we waited for about 10 mins to get our plate cleared, at that point of time, there were about nine ground staff. Drinks were not being top up. 

Mains were served, after finishing our main, we decided to have some fruits before leaving, so we stacked our plates, hoping someone would come and clear it for us so that we can have space for our salad plate, but none came. lastly, i rasied my hand, rasie for quite long, and a staff saw my hand when serving another table, i asked her if she could clear it for us, she replied with a impatient tone," hold on ar." Well I say ok, she walked off and she never came back. 
Disappointment. Ground staffs and manager were not even carrying a smile. 

Lastly, called for bill, the staff went to the wrong table, but at least he said sorry to us. 

Might or might not visit this resturant again due to bad experience.   
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• 26 Feb 2015 • 1 review • 0 follower

Bad experience with restaurant manager

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We went to the Vivo City outlet for lunch to celebrate my daughter's birthday. While we were placing our order for 3 main courses and 1 salad for 4 of us, my daughter took out her half slice of cake from an earlier celebration. As the cake was melting, she decided to consume it from the plastic box in which it was contained with our own plastic cutlery. The assistant manager who was attending to us promptly advised us that no outside food was allowed. We explained that it was only half a slice of cake and she had to consume it as it was melting. Not wanting to upset our plans, we asked if it could be placed in the chiller with the plastic box. Despite our request, he insisted that we are not allowed to consume the cake. No explanationwas given even after he had consulted with the manager on duty. We had no choice then as he seemed to be more than eager to show us the way out of the restaurant. While we understand that no outside food should be consumed within the premise, being one of Swenson’s premium outlets, we expected the staff to have a higher level of discretion given the situation. Even when we communicated our feedback to the manager on duty at the counter, she simply ignored us. After this unpleasant experience, we have decided to stop patronizing Earle Swensons and possibly other Swensons outlet for now.

Incidentally, we had our lunch at Fish & Cole next door which we found to provide much better service and better vaue.


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• 20 Mar 2014 • 2 reviews • 0 follower

A very complete salad bar!

Overall
Food
Coffee
Drinks
Services
Ambience
Value
Quality
Location
I like coming here for the salad bar and to enjoy the great view. It's a little pricey but they often run weekday lunch promotions which include the free flow salad bar and a scoop of ice cream. It's also a great way for me to redeem my Linkpoints vouchers. For photos, please visit my blog: http://frugalinsingapore.com/budget-friendly-buffets-in-singapore-part-2-indian-korean-western-cuisine/
Overall
Food/Drink
Value
Ambience
Service

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