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En Japanese Dining Bar (Alocassia)

2.4

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12 reviews

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This Japanese bar has an extensive menu of Japanese cocktails and appetiser dishes, such as sashimi, yakitori, salad and even light desserts. Great for unwinding over a few hours.

Mon - Fri: 18:00 - 23:30

Sat, Sun &: 12:00 - 15:00

$65 based on 12 submissions
After Work (3 votes), Business Dining (3 votes), Chillout (3 votes)
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4

Great dine-out place, excellent ambience, great food, suitable for meeting!

Had dinner here a couple of days ago. First time here and impression on this restaurant was good. Ambience was nice and the service was good. The food was awesome and portion was right. The manager (Raymond) recommended us the right dishes, without pushing. He was kind enough to explain the cooking method and ingredient used, good to know even though I dont cook. Overall, satisfied with this meal and my guests were happy. Will come back again.

The HGW community like this place for...

  • Queen Crab Shabu Shabu3 votes
  • Ankimo with ponzu1 vote
  • beef shabu shabu1 vote
  • crab shabu shabu1 vote
  • motobu beef1 vote
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Latest Community Reviews:
10 Feb 2015 • 0 review • 0 follower

Great dine-out place, excellent ambience, great food, suitable for meeting!

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Had dinner here a couple of days ago. First time here and impression on this restaurant was good. Ambience was nice and the service was good. The food was awesome and portion was right. The manager (Raymond) recommended us the right dishes, without pushing. He was kind enough to explain the cooking method and ingredient used, good to know even though I dont cook. Overall, satisfied with this meal and my guests were happy. Will come back again.
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09 Feb 2015 • 1 review • 0 follower

Excellent food and great atmosphere, good value for money - will go back!

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Great atmosphere, awesome food, very nice manager who offered us an excellent dessert (thanks Ray!). The service was prompt and friendly.
The beef shabu, amazing, so was the snapper and the fried lotus roots. the green tea cake was very tasty as well.
I highly recommend it
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29 Jan 2015 • 2 reviews • 0 follower

NEVER VISIT THIS PLACE. EVER

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Continuing my review as the previous post had already reached the character limit.
 
 He needs to realize that word-of-mouth about his two-faced service standard and attitude towards customers will eventually get out. I have dined at the place previously and thought that the food portions were generous and service was good. I was using a Groupon then too. This time somehow, it was different because somehow they decided to change their strategy and serve smaller portions and food of sub-standard quality to Groupon customers. After this visit, I will never return to this place even if they decide to slash the prices further. No customer should ever be treated that way. I thought that even going to the McDonald's in the same building would offer greater satisfaction and service than to be treated as if we owed the restaurant something for buying a voucher.
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The management of En Japanese Dining Bar responded to this review:
02 Feb 2015
Dear marcgoh,

Thank you for sharing your experience at En Alocassia.

We were most concern when we read about your feedback on the unpleasant service encountered. We assure you that customer satisfaction is our top priority and we want the food and service at our outlet to reflect that principle. On behalf of the team at Alocassia, we apologize for the unpleasant dining experience.

Please be assured that we will look into the matter seriously and certainly hope that you'll visit us the next time round for a better service experience.

Yours Sincerely,
En Group Management
29 Jan 2015 • 2 reviews • 0 follower

STRONGLY NOT RECOMMENDED

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STRONGLY NOT RECOMMENDED.
 
 Portions of food as well as service was horrible. In particular, the manager/staff, Raymond, had displayed a disgusting attitude. When I first entered with my family, he introduced himself as the chef and immediately started offering us a selection of fresh fishes that had come in. He kept blabbering on about fishes and other ala carte menu items that we could order.
 
 After my mum told him that we had purchased a Groupon voucher, he said 'why didn't you tell me earlier?' and immediately changed his attitude. Food was served in tiny portions, fish was not fresh, and I felt that dishes were highly overpriced for the portions given.We ordered only 7 dishes at first, as we thought that would be enough for 6 people. However, the portions they served us were as if they could only add up to 2-3 full meals.
 
 Service from the staff was bad as well. I had a feeling Raymond instructed his staff not to entertain guests who used Groupon vouchers as well as other guests who paid normal prices. Sure, maybe the quality of our food would be compromised since we used a voucher. But that does not entitle him the right to treat his Groupon customers differently from other customers paying the full price. He did not bother to hide his intentions at all, which felt repulsive and unpleasant.
 
 We wanted to know how much of the voucher amount we had left so we asked a waitress for the bill. It became clear that he wanted us to eat and leave asap when Raymond came over with the bill instead of the waitress and told us the total amount, which had added up to $140++ for the 7 items. They had charged us $3 per cup of green tea which tasted only like hot water.
 
 I understand that the Groupon voucher acts as some form of price discrimination or marketing strategy to separate customers with different price sensitiveness. But this is not the way to go. Honestly, if he wants to sustain his business, he should work on ensuring long-term customer satisfaction instead of only being nice to customers who pay the full fee and treating those who use vouchers as if they deserve to be punished for wanting to buy groupon vouchers and pay a cheaper amount. He is a horrible manager I strongly advice anyone against buying the groupon or visiting his restaurant. It's not as if people who buy groupon vouchers cannot afford to pay the full price. Every customer deserves to be given the same treatment. People who buy Groupon vouchers are no less than those who do not. They are still customers who paid and contributed to the restaurant's business.
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29 Jan 2015 • 1 review • 0 follower

Worst sushi experience ever

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This is the worst establishment I have ever had the displeasure to dine in. The service was terrible and the sushi was worse than sushi sold in NTUC fairprice. I would much rather have eaten at the McDonalds in the same building. Even the $4.50/hr staff at McDonalds give better service than this dump. I wouldn't ever visit this place again even if it was giving out free food.
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The management of En Japanese Dining Bar responded to this review:
02 Feb 2015
Dear Edisonctr,

Thank you for sending us the feedback. We truly appreciate customers who take the time to let us know about their experience at the outlet.

We are very sorry to hear that the food and service standard did not meet your expectation. Please be assured that your feedback will be taken seriously and we will share this with the team for further improvement.

We look forward to serve you better when you visit again.

Yours Sincerely,
En Group Management

Singapore Food Guides

What to Eat
Bingsu ice shavings, sweet rice cakes and toasts invade the cafes here. Not typically offered in traditional Korean meals, desserts are served only during special occasions as refreshments, but in Singapore, the tables are turned