Jessica Zhuo •
13 Apr 2013 • 1 review • 0 follower
This was my first visit. Our group had 3 adults and 2 children, both age 3.
We arrived on Satuday at 7pm and notice only 3 tables of diners.
The restaurant was a very small one with about 15 tables.
We were informed they only have 1 baby chair, and it was currently at another table. So we made do with our seats.
We were opting for Ala Carte but the selection on the menu was pathetic. There were no soups, and only 2 udon dishes. The others were expensive and not impressive.
We order a total of 8 dishes plus 1 bowl of plain white rice.
The Beef came in 10mins.
I had to ask 3 servers in 15mins to bring the bowl of white rice. It finally came 20mins later.
The Udon came 30mins after we ordered.
The rest of the dishes (almost) never came. When we ask the server to check, she told us they were busy, hence the delay. There were only a total of 4 tables of guests!? And how long does it take to make a califonia maki and grilled chicken wings??
The server then dished out a salad (Which we did not order. WE only order meat dishes that day). The waitress insisted that it was our order, but we told her she made a mistake. IN the end, it turns out to be the next table's dish.
In the end, after 1 hour, 6 out of our 8 dishes were fulfilled. WE cancelled the remaining 2 dishes because ther was no sign of it being ready.
During billing, the waitress still put the Wrong order (Salad) in our order list. We told her it is NOT ours. She mumbled "IT is your order what, but if you don't want, then don't want lor." WE didn't want to argue as we really just want to get out by that time.
When the bill came, they still charge us for the 2 orders we cancelled. We had to insist that they take it out.
This is by far the WORST dining experience I have ever had in my entire life. Never again will I return to this place.