After walking past this chicken rice outlet so many times, I decided to eat there and buy some food home. Simple right ?
After telling the cashier my order, instead of a smile and good service, I get an angry staff telling me off because I ordered wrongly.
Mr Nuar (the cashier) had to void the order by jabbing the cashier machine vigorously and telling me that I should have listing the food items for eating in first. Then only after that should I tell him what I want to pack to go.
I was stunned.
Wow ! No "please", no "thank you", no smiles.
Epic failure for an eatery.
I have been around. I love Hawker Food and trying any new tastes I can get my mouth into! I have lived in Singapore for more then 4 years and was introduced to this place from a friend. I didn't know what to expect, chicken rice is chicken rice right? The chicken rice from this place was amazing.
From the outside it looks like a normal outdoor / indoor eatary. You make your order at the counter, and you get a cost for the total amount based on the people in your group. It all comes out on a sharing plate, with each person getting there own serving of rice.
We ususally order the onion omolette, the fried wanton and an extra serving of rice. The rice is full of flavour and the can be eaten alone. The chicken is oozing with it's own juices as well as not being to salty.
I am going to this place tonight, and can say truely say its one of the best chicken rice places in Singapore!
Have passed by this place a few times. Finally went to try a few weeks ago with whole family. Thought that a specialised shop like this should serve good food.
Queue to order, the cashier like long face and impatient. Table and chairs were uncomfortable. Utensils on the table looks dirty.
Food came. First thing you noticed is the very small serving of chicken that cost $3.50 excluding rice, equally small portion T $1.00. A very small bowl of soup.
Worst when you taste it, you wished you had gone to your nearby chicken rice stall at the hawker centre, definitely served better food. Other dishes just as bad.
The Malay staff around will call to you to buy their food when you pass by. Don't be fooled, they are very unfriendly and impatient once you sit down at the table.
POOR / LOUSY / UGLY / TASTELESS / EXPENSIVE/ DIRTY ALL ROUND. GO EAT AND REGRET.
It was one of my best experiences going to this restraunt. The service was great and the food was good, except for the part where some of grains of rices were uncooked; they were hard and disgusting.But since the chili sause was superb, they're forgiven. After i ordered, the staff only took about 10-15 minutes to serve the food. They were fast and probably the best staff i have ever seen.
Had one of my "Top 10 worst service experiences" here just this evening after 8pm. Thought my order couldn't have been simpler - one chicken thigh rice set + one gizzard, to take away. After I had paid and gotten my receipt, i happened to glance at it while waiting, and realised the counter staff had instead typed "One Thai chicken set" + one gizzard. I went back to correct the order - the same counter staff didn't apologise and instead tried to defend his mistake. But it was a small thing, so I took it as simple miscommunication, and continued to wait for my order. When I finally received my package, i thought it felt light, so asked if they had included the gizzard. They hadn't. So they added it. No apology for the omission. I left the store, was on the way home, when I suddenly had a feeling they had given me "chicken rice", instead of a "chicken rice set", which would include vegetables. I checked, and indeed - no vegetables. I went back to the Evertop, showed them the "chicken rice set" that didn't include the set, and was so fed up by then, all I asked was for them to charge me for a chicken rice + gizzard, and refund me the balance. Same counter staff that did the refund. No apology for the inconvenience caused. If I hadn't checked AND re-checked, I would have paid $6.60 for a standard chicken rice which I could get from a hawker stall for half the price. Superbly bad service. The front counter staff was obviously not suited for his job. After all the hassle, the chicken rice wasn't worth it. I had brought friends there in the past previously. But with this type of service, definitely won't be patronising them in future.