Jacqueline Ng 196 •
29 Feb 2012 • 1 review • 0 follower
Went on a Wednesday afternoon for lunch, and surprisingly the restaurant was pretty filled up. My boyfriend and I were one of the few customers that arrived early. We bought two Groupon vouchers:-
(i) Crispy fried chicken served with blue ginger floss at $3.50 (Worth $7.50)
(ii) Beef rendang at $4.50 (Worth $9)
I wanted to have some veggie to go along with the meal, so I added an additional Sambal kangkong ($8). Rice was refillable; the waitress will walk around to refill the rice on your plate – we thought this was a sweet gesture – until we saw our bill.
The food was rather disappointing, considering the expectations we had when we saw the crowd.
First, the chicken was dry and flavorless, with zero discernible moisture – as opposed to the description on Groupon – crispy, flavorful and succulent. There was nothing special about the ginger floss, which tasted salty in my mouth. This dish was so bland and tasteless that I had to ask for some sambal chilli (which turns out to be a terrible mistake again when we saw the bill).
The beef rendang tasted alright – nothing fantastic again. You’d probably be able to taste similar rendang at any coffee shop selling Malay food.
Sambal kangkong was a kitchen order, so it came out hot and nicely presented. But since it was a kitchen order, we had to wait some time for this dish to be ready. And by that time, boyfriend and I had already finished half of our plates. Though it wasn’t served timely, this dish was noticeably better than the rest.
We felt the drinks were over-priced, so we decided to have ice water. Mind you, ice water was also chargeable at $0.30 per glass, and I doubt it’s refillable (since no one seems to notice that the glasses were empty after a while).
So after a reasonably uninteresting meal, the bill came, along with our shock and horror. The bill turns out to be $17.40, after deducting the Groupon vouchers. So we thought, the price for the sambal kangkong must be out of the world! Upon closer look, we noticed that the plain rice was charged at $2 per person, which turns out to be $4! And guess what, the sambal chilli (which was served in a small saucer) was also chargeable at $1. GST and service charge was not included in the Groupon either. So after scrutinizing these details, the exorbitant bill now makes sense.
This was the most deceiving coupon I’ve ever bought. So, Garuda Padang is actually offering discounts on their food items, and covering up for their loss by charging us exorbitantly on necessities like rice and chilli sauce! This is simply unacceptable. This upsetting experience will mark my first and last visit to Garuda Padang.