Mon - Sat: 12:00 - 15:00
Mon - Sat: 18:30 - 22:30
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I gave the food,value and ambience 3 stars each because that's the average and I have no opinion on any of them because sadly, I was not allowed in to the restaurant.
I've been wanting to try the food at Gunther's for years now, but just never got around to it. So when my friend asked me if I wanted to have lunch with her there, I jumped at the opportunity. Knowing that it was a pretty good restaurant, I thought there might be a dress code so I googled "gunther's dress code" and tried looking through the website to see if there was one. When I was unable to find any, I decided to go with a pair of denim shorts and shoes for the lunch.
Because I wore shorts, I was not allowed in to their restaurant. When I told them that I had not known and had even done my due diligence to check their website, they simply blamed Singapore Restaurant Week, saying that they usually inform diners of the dress code but do not do so when the booking is made through Singapore Restaurant Week. They were unsympathetic to my situation, that I had no idea about the dress code even after checking their website. The female waitress then showed me that their website does indeed list down a dress code, but only when you click on the "ONLINE RESERVATION" button. But why would I ever have clicked on that button when I'd already had a booking through Singapore Restaurant Week? The female waitress seemed apologetic but said that she just could not admit us, while the french waiter (or manager) seemed completely unapologetic and arrogant. When we asked if we could be given another reservation slot in lieu of the misunderstanding today, they simply dismissed us, saying that it was beyond them to accommodate us another day.
I'd understand and take full responsibility if I had been informed of the dress code and still chose to wear shorts. I'd even understand if it was listed clearly in their website. The disappointing way this matter was handled has ensured that I won't ever desire to dine in Gunther's again.