HungryGoWhere Singapore Food Guide, Restaurants, Eating Guide and Reviews - HGW
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Gyoza Ya

3.8

Eatability rating

21 reviews

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AsianJapanese
Gyoza Ya is a Japanese restaurant specializes in Gyoza selections on their food menu. Diners are welcomed to an open concept dining area where the kitchen stadium is placed in the middle of the restaurant and guests are seated around to witness live cooking entertainment.

Daily: 11:30 - 22:00

+65 67375581
$11 based on 21 submissions
After Work (6 votes), Dinner (6 votes), Lunch (6 votes)
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3

nothing notable

It wasn't really anything special tbh, but it was cheap. I had the pork bone broth ramen along with the garlic fried rice, and I tried the mochi ebi gyoza and the pork gyoza as well. It was okay, but the only thing notable was the cucumber lemonade that I had. Super refreshing, loved it! Overall an okay experience. Nothing good, nothing bad. Service was relatively quick.

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Based on 21 reviews
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Latest Community Reviews:
• 31 May 2015 • 4 reviews • 0 follower

bad bad bad service

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Food is generally good. At least when it first opened. Service just got progressively worse. Restaurants having counter seats and open kitchen should train their staff to be more professional and not act like they are teenagers in a playground. Food due to customer should not be carelessly placed at counter with no active effort to deliver. I watched this bowl of mizu (steamed) Gyoza sit there for close to 5 minutes before someone decided to bring it...to me!! Needless to say it has cooled and does not taste good. It was perhaps worsened by me witnessing the whole neglect and lack of seriousness of staff when working in the kitchen and on the floor. If the restaurant cannot get quality staff suggest not to have an open kitchen. Actually seriously consider impact on business. Service to many is crucial and cannot be dispensed no matter how great the food. Despite numerous visits before (because I like the Robinson kitchen section) this will be the last time I visit. I sent the Gyoza back. Apart from the poor counter guy (only one trying very hard) who apologized, whilst I sit facing the kitchen, not a single shred of remorse from the staff not the staff controlling distribution of food.
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• 26 Apr 2015 • 1 review • 0 follower

bad customer service with no flexibility

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Walked in today at 4pm with my wife, merely about 10-12 patrons in the restaurant. A young lady in specs walk up to me with no greetings and smile asked me? 'how many person?'. i replied 2. she turn her head looked around, with many tables available but pointed to us the counter table with high stools. i then nicely ask if i could have the normal table as i do not prefer the high stoos and you may split the unused table. without considering she just say, no its meant for 4 person. no alternatives given or whatsoever. nice service standard you guys have. i just walk off as it totally pisses me off no matter how good the food could have been. coffeeshops and canteen service standard
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• 27 Mar 2015 • 2 reviews • 0 follower

nothing notable

Overall
Food
Coffee
Drinks
Services
Ambience
Value
Quality
Location
It wasn't really anything special tbh, but it was cheap. I had the pork bone broth ramen along with the garlic fried rice, and I tried the mochi ebi gyoza and the pork gyoza as well. It was okay, but the only thing notable was the cucumber lemonade that I had. Super refreshing, loved it! Overall an okay experience. Nothing good, nothing bad. Service was relatively quick.
Overall
Food/Drink
Value
Ambience
Service

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