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Gyoza Ya

3.6

Eatability rating

23 reviews

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AsianJapanese
Gyoza Ya is a Japanese restaurant specializes in Gyoza selections on their food menu. Diners are welcomed to an open concept dining area where the kitchen stadium is placed in the middle of the restaurant and guests are seated around to witness live cooking entertainment.

Daily: 11:30 - 22:00

+65 67375581
$11 based on 23 submissions
After Work (6 votes), Dinner (6 votes), Lunch (6 votes)
3

Food is not bad

Read good reviews of this place and decided to check things out for myself. Garlic Rice - both the versions with or without seafood are really tasty! It's a small portion but the price is not high too lah. Tori Karaage - very deep fried but a tad tasteless leh. Rather disappointing... Ramen - they only have one type of ramen. The texture of the ramen is quite QQ so not bad actually. The broth is also the thick pork-based one. My girl actually wanted a whole bowl by herself. Of course we had Gyoza too and yes yes, the Gyozas were very nice. Crispy base and soft steamed dumplings tops and flavourful fillings!! Not sure if I'll return again for a full meal but yes, the Gyozas are worth checking out at least as a snack.

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Latest Community Reviews:
• 26 Jun 2015 • 393 reviews • 13 followers

Food is not bad

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Read good reviews of this place and decided to check things out for myself. Garlic Rice - both the versions with or without seafood are really tasty! It's a small portion but the price is not high too lah. Tori Karaage - very deep fried but a tad tasteless leh. Rather disappointing... Ramen - they only have one type of ramen. The texture of the ramen is quite QQ so not bad actually. The broth is also the thick pork-based one. My girl actually wanted a whole bowl by herself. Of course we had Gyoza too and yes yes, the Gyozas were very nice. Crispy base and soft steamed dumplings tops and flavourful fillings!! Not sure if I'll return again for a full meal but yes, the Gyozas are worth checking out at least as a snack.
Overall
Food/Drink
Value
Ambience
Service
• 25 Jun 2015 • 1 review • 0 follower

Inconsistent service

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I went twice to the ion orchard branch and so this review is for that branch. Can't seem to find the ion orchard branch listing on hungrygowhere. 
The first time I went was sometime in may. I remember ordering yasai itame, rice n the pork gyoza. The food was served fairly quickly, within 10 mins and everything went quite well. The gyoza is definitely better than some I've tried and I wanted to go again.
The second visit, however, turned out to be a disaster. Or it was simply a horrible chain of events. I ordered the mochi prawn gyoza, rice, hot green tea, n the eggplant with miso. The green tea was the first to arrive, it was barely warm. Then the rice n the eggplant. And then I waited like 20 mins for the prawn gyoza. The first one I bit was cold on the inside. The second one, the same. I wasn't going to eat cold gyozas so I had to return it to the kitchen. It was all downhill from thete. I had to sit through at least another half an hour of watching them churning out a lot of curry gyozas n they just went about serving the others. I enquired about my order and one of the servers, whom I think is the manager, came up to apologise and said they had mixed up the order and that they needed 5 mins to prepare the gyoza. After 10 mins, still nothing. The first server explained that more time is required to prepare the ebi gyoza but this does not justify why they did not prepare my order despite me sitting there waiting for more than 1 hour. So I asked another server to check and I guess by now it's obvious that they haven't gotten round to my order yet. I truly felt insulted because other customers who had arrived later than me were already done with their meal and asking for the bill. Finally I cancelled my order and left. I know it does not seem like the best thing to do but by this point I had lost my appetite. The tea and rice had all gone cold and the sauce I had poured in the saucer was untouched. Moral of the story: they can't cope even with a half full restaurant on a weekday and don't order the mochi ebi gyoza. Nb. Both days I went were weekdays.
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• 31 May 2015 • 4 reviews • 0 follower

bad bad bad service

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Food is generally good. At least when it first opened. Service just got progressively worse. Restaurants having counter seats and open kitchen should train their staff to be more professional and not act like they are teenagers in a playground. Food due to customer should not be carelessly placed at counter with no active effort to deliver. I watched this bowl of mizu (steamed) Gyoza sit there for close to 5 minutes before someone decided to bring it...to me!! Needless to say it has cooled and does not taste good. It was perhaps worsened by me witnessing the whole neglect and lack of seriousness of staff when working in the kitchen and on the floor. If the restaurant cannot get quality staff suggest not to have an open kitchen. Actually seriously consider impact on business. Service to many is crucial and cannot be dispensed no matter how great the food. Despite numerous visits before (because I like the Robinson kitchen section) this will be the last time I visit. I sent the Gyoza back. Apart from the poor counter guy (only one trying very hard) who apologized, whilst I sit facing the kitchen, not a single shred of remorse from the staff not the staff controlling distribution of food.
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